Exceptional customer service is at the heart of every successful business. It's the reason customers return, recommend a brand and remember a great experience long after the conversation has ended.
We're looking for a Customer Service Assistant to join our team and help deliver that experience every day. This is an opportunity to become part of a business that values professionalism, invests in its people and believes that great careers are built through continuous learning and development.
Whether you're beginning your career or bringing experience from retail, hospitality or another customer-focused environment, you'll receive the training, support and encouragement needed to succeed.
The Role
As a Customer Service Assistant, you'll work closely with customers, providing a professional and personalised service while supporting a range of client campaigns.
Your responsibilities will include:
- Providing a friendly, professional and informative customer experience
- Listening carefully to customer needs and offering appropriate solutions
- Building lasting relationships through excellent communication
- Sharing product and service information accurately and confidently
- Supporting customer engagement initiatives and promotional activities
- Working collaboratively with colleagues to achieve team objectives
- Developing your knowledge and skills through ongoing coaching and training
This is a varied role that offers the opportunity to build confidence, strengthen your communication skills and gain valuable commercial experience.
About You
We're looking for people who are naturally positive, professional and enjoy working with others.
You'll be well suited to this role if you:
- Enjoy building relationships and helping people
- Communicate clearly and confidently
- Take pride in delivering a high standard of customer service
- Are reliable, motivated and eager to learn
- Work well independently and as part of a team
Experience in customer service, retail, hospitality or another customer-facing role is an advantage, but it's your attitude, willingness to learn and commitment to delivering great service that matter most.
What You'll Receive
When you join our team, you'll become part of a business that's committed to helping its people develop and progress.
You'll receive:
- Comprehensive training and structured onboarding
- Ongoing coaching and professional development
- Competitive earnings with performance-based incentives
- Clear opportunities for career progression
- A supportive, collaborative working environment
- Recognition for your achievements and contribution
Why Join Us?
We're building a team of people who genuinely enjoy what they do. We believe in recognising potential, celebrating success and creating opportunities for people to grow with the business.
If you're looking for a role where you'll be supported, challenged and encouraged to reach your potential, we'd love to hear from you.
Submit your application today and take the first step towards building a rewarding career with our team.
Pay: £14.00-£15.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
