Overview
We are seeking a dynamic and experienced Shift Supervisor to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, a background in food preparation and service, and the ability to manage a team effectively. This role offers an exciting opportunity to contribute to a vibrant team, ensuring high standards of food safety, customer service, and operational efficiency. The position is paid and suitable for individuals with prior supervisory experience who are passionate about delivering exceptional hospitality.
Duties
- Supervise and coordinate the daily activities of staff during assigned shifts, ensuring smooth operation of the service area.
- Full hands on, food & beverage preparation, maintaining quality standards in line with company policies.
- Manage team members, providing guidance, training, and support to foster a positive working environment.
- Ensure compliance with food safety regulations and hygiene standards across all areas of operation.
- Assist with food production tasks as needed, including preparing ingredients and assembling dishes.
- Monitor customer service levels, addressing any issues promptly to ensure guest satisfaction.
- Maintain accurate records of shift activities, including stock levels and staff attendance.
- Collaborate with management to plan staffing schedules and optimise workflow during busy periods.
- Opening & Closing procedures followed daily.
Qualifications
- Proven experience in food & beverage preparation or related culinary roles within a restaurant or hospitality setting.
- Previous supervising or team management experience in a fast-paced environment.
- Strong knowledge of food safety standards and procedures.
- Excellent leadership skills with the ability to motivate and guide staff effectively.
- Knowledge of coffees.
- Experience working in hotel or barista environments is advantageous but not essential.
- Exceptional organisational skills with the ability to multitask under pressure.
- A passion for delivering outstanding customer service and hospitality excellence. This role is ideal for motivated individuals eager to develop their supervisory skills within a vibrant culinary environment while ensuring operational excellence at every shift.
Job Types: Full-time, Permanent
Pay: £13.75 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person
