Position: Senior Supported Housing Officer
Salary: £32,000
Hours: 36.25
Contract: Fixed term 12 months
Location: Lincolnshire
Responsible to: Director of Finance & Resources
About the role
The Senior Supported Housing Officer will play a key role in enabling people with learning disabilities and autism to access, maintain and sustain high-quality supported living accommodation. The role ensures that housing-related processes are well managed, compliant and person-centred, working in partnership with people we support, their families, local authorities and external stakeholders.
The postholder will take responsibility for tenancy management, housing benefit administration, property oversight and service charge processes, ensuring that all activities support safe, effective and well-managed services. They will contribute to compliance, governance and continuous improvement across supported housing provision.
As part of the role, the successful applicant will:
- Support individuals and families with housing benefit applications, reviews and ongoing claims
- Manage tenancy agreements, renewals and end-of-tenancy processes
- Undertake property checks and coordinate repairs and maintenance with relevant teams
- Produce and manage accurate service charge information and ensure transparency
- Build effective relationships with landlords, lease providers and external partners
- Ensure compliance with housing legislation, supported housing requirements and organisational policies
- Contribute to audits, reporting and continuous improvement initiatives
- Work collaboratively across operational, finance and support teams
About you
Applicants will need to demonstrate experience in housing, tenancy management or supported living environments, with a strong understanding of housing benefit processes, tenancy agreements and property management. Knowledge of relevant housing legislation and experience working in partnership with local authorities and external providers will be important.
You will be highly organised, detail-focused and able to manage a varied workload, with the ability to communicate clearly and compassionately with individuals, families and colleagues. A commitment to person-centred practice, compliance and continuous improvement is essential.
Experience of working within social care, supported housing or a regulated environment would be advantageous.
What Linkage can offer you
We pride ourselves on investing in our people. Alongside comprehensive training and development, we offer career progression opportunities, incremental salary progression and a competitive benefits package, all underpinned by our commitment to quality, collaboration and continuous improvement.
Health and wellbeing support including employment, financial and mental health via an employee assistance programme.
Eligibility for a Blue Light Card (£4.99 for 2 years’ membership)
Linkage Lottery cash prizes
Long Service bonus every 5 years
Recommend a friend bonus
Workplace pension scheme
Linkage Employee Perks & Discounts (BHSF)
Linkage Community Trust is a learning disabilities charity and a values based organisation. Our values are central to providing high quality, personalised and effective care, support and education to our clients and students. We are passionate about making a difference to the lives of the people with learning difficulties and disabilities, by supporting them to become all they can be. As an employer, we are proud to be accredited as a Disability Confident Employer.
All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Further information and application forms can be found on the Linkage website Communication is undertaken via telephone & email, we advise you check your inbox and junk mail. Should you be offered a role you will be required to complete an Enhanced DBS check. We welcome and value applications from all candidates who identify with our values and behaviours.
As an equal opportunities employer, Linkage Community Trust is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Linkage.
Safeguarding is a priority for us. We are fully committed to safeguarding and promoting the welfare of the people we support and we expect the same commitment from all staff and volunteers. Linkage pays full regard to safer recruitment practices and we ensure that all appropriate measures are applied in relation to everyone who works in the organisation.
Pay: £32,000.00 per year
Work Location: In person
