Dento-legal Adviser
Homeworking
Full or Part time (3 days per week minimum)
The DDU is the specialist dental division of the MDU and provides services to dental members in the UK and Ireland. These services include indemnity, claims handling and a range of advisory services. One of the hallmarks of the DDU is the quality of our advisory services to members, provided by our team of Dento-legal Advisers, Dental Telephone Advisers, and DCP Advisers, along with in-house and external solicitors.
We wish to appoint additional Dento-legal Advisers on a full or part-time basis (minimum 3 days-per-week) to our specialist team to provide front line advice and assistance to our dental members.
The DDU team is composed of an establishment of Dento-legal Advisers, Dental Care Professional Advisers, Dental Telephone Advisers and a support team.
The DDU services circa 25,000 dental sector members – dentists, practice managers, and DCPs - throughout the UK and Ireland.
The post is only open to dentists with a qualification registered with the GDC. The successful candidate is likely to have extensive knowledge of primary dental care in the UK, together with a strong interest in dento-legal matters. A higher qualification is desirable but not essential.
The post holder will be responsible for:
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Provide timely and effective support to members through telephone, written correspondence, and meetings, seeking guidance from legal and other specialist advisers where appropriate.
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Arrange and deliver assistance for members attending hearings arising from their professional care of patients.
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Offer both written and verbal advice to dental claims handlers on matters including breach of duty, causation, condition and prognosis, appropriate remedial treatment, and the selection of suitable experts.
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Work closely with the Press Office to support members in responding to media enquiries relating to their professional care of patients.
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In addition, participate in the rota providing cover for the organisation's 24-hour Telephone Advice Service, ensuring members have access to expert support whenever required.
Advisers are home-based within the UK but some of the training may be delivered in-person at our London offices.
The successful candidate will need to be highly self-motivated, with the ability to prioritise their workloads within a busy environment. They must be able to think problems through and solve them. Excellent communication, negotiation, interpersonal and written skills are essential. The ability to grasp complex information quickly is a must, and the ability to deliver presentations to smaller and larger audiences is highly desirable. Above average IT skills are a pre-requisite.
Please follow the link to the application site. Please include a covering letter to your CV (one combined document), addressed to Simon Kidd (Head of the DDU), setting out why you are suitable for the role.
