We’re looking for someone who is proactive, reliable, and takes real ownership of their work—someone who doesn’t settle for doing the bare minimum.
Game Master / Host – Join Our Growing Team at Escape London.
We’re looking for a dynamic and enthusiastic individual to join our team across our Whitechapel and Islington. As our company continues to expand, this is an exciting opportunity to become part of a fast-growing, experience-focused business.
As a Game Master / Host, you’ll play a key role in delivering immersive, fun, and memorable experiences for our guests. If you enjoy working with people, thinking on your feet, and being part of a high-energy environment, this role is for you.
Your Responsibilities:
- Manage and run game sessions to ensure smooth gameplay and excellent guest experiences
- Deliver outstanding customer service by guiding players through rules and offering hints when needed
- Set up and reset game rooms before and after each session
- Monitor game progress and maintain a high standard of presentation and safety
- Take an active role in promoting our escape rooms on social media platforms
- Be open to cross-training at both Whitechapel and Islington as a Game Master
What We’re Looking For:
- Previous experience in customer service or hospitality (essential)
- Strong communication skills and confidence interacting with guests
- Ability to multitask and stay organised in a fast-paced environment
- Great attention to detail
- A positive attitude and willingness to learn new skills like basic DIY.
What You’ll Get:
- In-depth training in customer service, hosting, and personal development
- Opportunity to learn new practical and hands-on skills
- A fun, supportive team that works hard and plays hard
- Team days out to exciting locations across the UK and beyond
- Performance-based incentives
- Personal development days throughout the year
- The chance to be part of an already awesome and growing team
If you’re ready to grow with us and be part of something exciting, we’d love to hear from you!
Job Type: Permanent
Pay: From £12.75 per hour
Expected hours: 35 – 37 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Sick pay
Application question(s):
- How many and which languages can you comfortably communicate?
Experience:
- Customer Service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
