Responsibilities and Duties
- Effectively manage and answer routine client enquiries in person and by telephone and email
- Manage the collation of matter start and matter completion data
- Co-ordinate the key dates reminder system
- Prepare correspondence and documents
- General administration duties including the opening, closing, storage and retrieval of client files in accordance with company procedures
- Make appointments, arrange meetings and maintain an up to date diary for fee earners within the department
- Keyholder for the office, with the responsibility of opening and closing.
- Assisting fee earners to process legal work
- Answer and transfer calls, take messages and handle queries
- Meet and greet clients and advise staff of their arrival
- Maintain general office area and meeting rooms to ensure a professional appearance
- Organising outgoing post to ensure being sent out the most cost effective way
- Manage Meeting Room diaries and arrange refreshments where required
- Assist in completing daily banking for the office
- Assist with carrying out weekly fire alarm check
- Carry out any other general office administration tasks as required, including filing, maintaining records, copying documents, scheduling appointments and answering queries which form part of the overall day to day smooth running of the office
- Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to be able to provide staff and visitors with information as required
- Ensuring stock levels are maintained in the stationery room, kitchen and facilities.
- Be the first point of contact on behalf of Facilities for all contractors and cleaners.
Knowledge, Skills & Experience
- Previous legal assistant experience in a Private Client department desirable
- A client focused approach to service delivery
- Experience in using case management software and Microsoft office tools
- Strong experience in using Microsoft office tools – Word, Excel, Outlook etc
- Excellent communication and customer service skills
- Ability to meet visitors in a professional and courteous manner.
- Approachable and professional ensuring client confidentiality and integrity at all times
- Good time management, organisational and administration skills
- Ability to multi-task
- An attention to detail
- Highly organised
- Self-motivated and able to work under pressure to strict deadlines/timescales
- Demonstrates flexibility, initiative and able to take responsibility
In return, we can offer you a competitive salary and benefits package.
Hours: 37.5 hours per week (full time)
Salary: Competitive
Closing Date: 7 July 2026
Applications to: Please apply for this role by sending your CV and covering letter to [email protected] quoting job reference 7LEY.
Please note, this vacancy may be closed at any time if sufficient applications have been received.
No agencies.
