We are looking for a SERVICE ADVISOR to join a main dealer based near St Austell – representing a well-known quality automotive brand.
You will be the first point of contact for all Aftersales customers, providing a warm, professional welcome and processing service, repair, maintenance and warranty bookings.
Efficiency, alongside a top-quality customer service, will be your priorities.
- Processing Aftersales bookings via face to face, telephone and internet contact.
- Liaising with all relevant dealer personnel to ensure a smooth throughput of work.
- Keeping customers clearly informed throughout work in progress, detailing additionally identified work requirements and gaining authorisation to proceed.
- Presenting and upselling approved products and services.
- Completing all related administration (invoicing, data inputting etc)
The management team have a preference towards those who have direct experience, alongside motor vehicle knowledge and good IT competencies.
You’ll be working for a privately owned motor group who enjoy an excellent reputation, both with their customer-base and within the automotive community.
kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies. PV6189
INDAUTO
Pay: £30,000.00-£35,000.00 per year
Work Location: In person
