Operations Manager (Food Services)
Location: Harrow
Full-time – Up to £51,000 Per Annum
Lead Exceptional Patient Dining Services
We’re looking for a passionate and driven Operations Manager (Food Services) to lead the delivery of safe, high-quality patient dining and retail food services across a busy healthcare environment.
This is a fantastic opportunity to shape service excellence, lead high-performing teams, and ensure every meal meets clinical, cultural, and dietary needs—while delivering against KPIs, compliance standards, and commercial targets.
What You’ll Be Responsible For
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Leading day-to-day food service operations across wards and departments
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Driving service quality, efficiency, and continuous improvement
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Ensuring full compliance with food safety, HACCP, and NHS standards
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Managing and developing large, multi-site teams
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Monitoring and improving operational performance and KPIs
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Controlling costs, budgets, and resource planning
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Building strong relationships with clients and hospital stakeholders
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Leading on health & safety, audits, and compliance
What We’re Looking For
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Proven experience managing food service operations (healthcare or large-scale catering preferred)
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Strong leadership skills with a track record of developing teams and driving performance
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In-depth knowledge of food safety, compliance, and operational standards
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Commercial awareness with experience managing budgets and costs
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Excellent stakeholder management and communication skills
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A proactive, solutions-focused approach with a passion for continuous improvement
Why Join Us?
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Play a key role in enhancing patient experience through food
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Join a supportive, forward-thinking organisation
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Opportunities for career development and progression
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Competitive salary and benefits package
Ready to make a difference? Apply today and help shape the future of patient dining.
