Job Overview
We are seeking a dedicated and experienced Pub Supervisor to oversee daily operations within our vibrant pub environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in food and beverage service. This role involves supervising staff, ensuring excellent customer service, and maintaining high standards of food safety and cleanliness. The Pub Supervisor will play a vital role in creating a welcoming atmosphere for patrons while managing the smooth functioning of the establishment.
Duties
- Supervise and coordinate the activities of bar staff, servers, and kitchen personnel to ensure efficient service delivery
- Oversee food preparation and cooking processes, ensuring quality standards are met at all times
- Manage the organisation of food production, including overseeing food safety protocols and hygiene standards
- Assist with the preparation of beverages, including specialised cocktails and barista-style drinks
- Ensure compliance with licensing laws and health & safety regulations within the pub environment
- Monitor stock levels and place orders for supplies as needed to maintain operational efficiency
- Handle customer enquiries, complaints, and feedback professionally to promote customer satisfaction
- Lead by example in delivering exceptional hospitality and fostering a positive team environment
- Organise staff schedules, delegate tasks effectively, and supervise team performance to optimise productivity
Requirements
- Proven experience in supervising within a restaurant or hospitality setting, preferably with pub or bar experience
- Strong background in food preparation, cooking, and food safety standards
- Experience in team management, leadership, and staff training
- Knowledge of food production processes and kitchen operations
- Familiarity with serving techniques, hospitality standards, and customer service excellence
- Previous experience working in hotels or similar establishments is advantageous
- Barista experience is desirable but not essential
- Excellent organisational skills with the ability to manage multiple responsibilities simultaneously
- Good communication skills with a professional attitude towards team management and customer relations
This role offers an exciting opportunity for a motivated individual to lead a dynamic team within a lively pub setting. We value professionalism, enthusiasm, and a commitment to delivering outstanding hospitality experiences.
Pay: £12.21-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
