We're looking for a friendly and professional Customer Support Advisor to join our team.
This is a great opportunity for someone who enjoys helping people, providing excellent customer service, and building strong relationships. You'll work as part of a supportive team, assisting customers with enquiries, providing product and service information, and helping to deliver a positive customer experience.
Full training is provided, along with ongoing support and opportunities for career development.
What You'll Be Doing
As a Customer Support Advisor, your responsibilities will include:
- Responding to customer enquiries in a professional and helpful manner
- Providing accurate information about products, services, and current promotions
- Building positive relationships with customers and clients
- Resolving customer queries and identifying suitable solutions
- Supporting customer engagement and service initiatives
- Working closely with colleagues to achieve team objectives
- Maintaining high standards of customer care and professionalism
- Participating in ongoing training and development
What We're Looking For
We're looking for someone who is:
- Friendly, approachable, and customer-focused
- A confident communicator with good interpersonal skills
- Positive, reliable, and eager to learn
- Well organised with good problem-solving skills
- Able to work effectively as part of a team
- Interested in developing a career in customer service
Previous experience in customer service, retail, hospitality, sales, administration, or other customer-facing roles is beneficial but not essential.
What We Offer
- Guaranteed base salary plus performance-based bonuses
- Full training and ongoing support
- Career progression opportunities
- Leadership development programmes
- Recognition and reward initiatives
- Team socials and networking events
- National and international travel opportunities
- A supportive and collaborative working environment
Apply Today
If you're looking to develop your customer service skills, gain valuable experience, and build a rewarding career, we'd love to hear from you.
Apply now to be considered for the Customer Support Advisor position.
Pay: £15.00-£16.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
