At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
More about your role
In this role, you will manage the full sales journey from first enquiry through to completed booking, engaging with customers across phone, email, social channels, and in person. You will proactively follow up leads, conduct viewings, and ensure all sales documentation and records are accurately maintained. Alongside this, you will support customer enquiries and contribute to delivering a high-quality, customer-focused service.
You will also play a key role in building community and enhancing the resident experience by planning and delivering student events, gathering feedback, and supporting engagement initiatives. You will manage and grow social media channels by creating engaging digital content to promote the property and drive sales, while supporting open days, housing fairs, and day-to-day administrative activities.
This role is 5 days a week on site with working hours of 10.30am – 7pm
For more information download a copy of the job description.
Essential criteria
- Proven experience in a sales or customer service role with evidence of achieving targets or closing sales
- Experience managing leads and maintaining accurate records using digital systems or CRM tools
- Demonstrable experience using social media platforms (e.g. Instagram, TikTok) for content creation or business promotion
- Strong organisational skills with experience handling administrative tasks and documentation accurately
- Proficiency in Microsoft Office applications (e.g. Excel, Word, Outlook)
More about you
You enjoy working in a fast-paced, target-driven environment and take pride in delivering excellent customer experiences. You are proactive, organised, and detail-focused, with the confidence to guide customers through the full sales journey. You are adaptable and motivated, with a genuine interest in both sales and community engagement, and you work well as part of a supportive team.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary with regular annual review
- Pension with matched contributions up to 7%
- Bonus scheme for colleagues at 2%
- 35 days holiday (including bank holiday) with option to buy or sell days
- Healthcare cashback plan for everyday medical costs - up to £500 savings per year
- Access to wellbeing support such as counselling and flu jabs
- Private GP and health support services available
- Access to a rewards platform with retail and lifestyle discounts
- Savings on groceries, travel, shopping and home products
- Ongoing training and development opportunities
- Access to professional qualifications and career progression
- Internal development programmes and learning support
- Recognition schemes such as Star Awards and Colleagues Awards
- Strong focus on inclusion, wellbeing and colleague engagement
- Free membership to Places Gyms
