Treble Connect is recruiting on behalf of Drs Foster, Logan and Macdonald
The aim is to provide an efficient service to both the Practice and Patients. The post-holder should be capable of working as part of a busy team and be flexible regarding the duties they will be expected to perform on a daily basis.
The MAIN DUTIES involved in the job are as follows:
- Provide back-up and support to the reception desk as and when required.
- Answering the telephone, signposting patients to appropriate services, making appointments for Doctors and Nurses. Giving test results to patients.
- Taking house call requests and passing them to the Doctor in the appropriate manner. Taking messages efficiently for Doctors, Health Visitors, District Nurses etc.
- Dealing with patients in a sympathetic manner, maintaining confidentiality at all times.
- Using computer system for EMIS data input, appointments, prescriptions, tasks etc,
also Docman for scanning, EDT, workflows etc.
- Maintaining all clerical aspects of repeat prescription service, including processing.
- Telephoning hospitals for reports etc., ordering ambulances.
- Scanning and filing hospital reports and results efficiently into medical records accurately and directing these for the attention of the Doctors and Nurses and other staff.
- Implement evening closing up procedure and checking security of premises.
- Coding patients medical records.
- Medicine management.
- iGPR requests
Some of the OTHER DUTIES involved in the job include:
- Receive patients in the reception area, noting their attendance on computer screen.
Oversee the waiting area.
- Registering patients in the appropriate way, checking forms handed in. Upkeep of medical records.
- Attending to incoming and outgoing mail.
- Alerting Doctors and Nurses about specimens handed in.
- Process clinical referral letters electronically and manually as required by the GPs.
Provide secretarial/ clerical assistance including word processing.
- Photocopying of patient case notes for GPs to complete insurance reports.
- Report to colleagues any relevant information and issues not complete.
- Provide patients with information as required and according to agreed procedures.
- Ensuring GPs rooms are stocked with medical supplies as per the list
- Any other duties deemed necessary by the Doctors to ensure the smooth running of the surgery.
Pay: £13.31-£13.90 per hour
Work Location: In person
