Credit Control Assistant (Collections Focus)
Location: Wisbech, Cambridgeshire (Office Based)
Hours: 15 hours per week (flexible across 3–5 days)
Pay: Starting from £13.50 per hour, with clear progression as the role develops into full credit control management
About Us
Goodman Bros is a growing, service-led distribution business operating across the UK and international markets within jewellery, watch care, and retail support sectors. Working with established global brands and major retail partners, we are focused on driving growth through strong operational control, service delivery, and commercial discipline.
The Role
We are looking for a Credit Control Assistant with a strong focus on cash collection and account management to support our finance function.
This is a hands-on role focused on improving cash flow, reducing overdue debt, and maintaining strong relationships with customers. You will work closely with our Credit Control Admin role to ensure full control across the sales ledger.
Key Responsibilities
- Proactively chase outstanding invoices via phone and email
- Manage and reduce overdue debt across a high-volume ledger (~200+ invoices)
- Maintain regular communication with customers to secure timely payments
- Monitor and manage payment terms to improve cash flow
- Escalate accounts where required, maintaining a commercial and professional approach
- Work closely with internal teams to resolve invoice queries efficiently
- Support management of invoice finance and credit protection portals
- Coordinate with Credit Control Admin to ensure full ledger accuracy
Requirements
- Essential: Experience using Xero
- Previous experience in credit control, accounts receivable, or collections
- Confident communicator with the ability to manage payment conversations
- Strong organisation and attention to detail
- Commercial mindset – able to balance firmness with customer relationships
- Comfortable working in a fast-paced, growing business environment
What We’re Looking For
- Proactive and structured approach to managing workload
- Confidence to take ownership of debt chasing and follow through
- Ability to work closely with a small team and contribute to overall performance
Progression Opportunity
This role is designed to grow. As the business continues to expand, there is a clear pathway for this position to develop into a full Credit Control Management role, with increased responsibility and salary progression aligned to performance.
Additional Information
- Office-based role in Wisbech
- Flexible working hours across the week (15 hours total)
- Opportunity to grow with the business and take on a wider finance role over time
If you are looking for a role where you can make a direct impact on cash flow and grow into a more senior position, we would like to hear from you.
Pay: From £13.50 per hour
Benefits:
- Gym membership
- On-site parking
Application question(s):
- Have you got at least 2 years experience using Xero software?
Experience:
- Credit Control: 2 years (required)
Work Location: In person
