As Court Manager, you will be responsible for the overall management and smooth running of Osborne Court. You will lead and support a multidisciplinary team, oversee operational and financial management, maintain compliance with regulatory requirements, and work closely with residents, families, healthcare professionals, contractors, and the Board of Directors.
This is a varied and rewarding role that combines leadership, people management, customer service, compliance, and community engagement.
Key Responsibilities
- Oversee all aspects of the day-to-day operation of Osborne Court.
- Lead, motivate and support staff including Duty Managers, Housekeeping Assistants, Cook and Handyman.
- Recruit, train, supervise and appraise staff members.
- Develop and maintain individual risk plans and support residents' wellbeing and independence.
- Manage staff rotas, performance, disciplinary matters, and absence management.
- Monitor budgets, maintain financial records and liaise with accountants and managing agents.
- Coordinate contractors and external service providers.
- Oversee health and safety, fire safety, and preventative maintenance programmes.
- Build positive relationships with residents, families, healthcare professionals, and stakeholders.
- Attend Board meetings and prepare management reports.
- Promote safeguarding, equality, diversity, and excellent customer service throughout the organisation.
- Manage marketing and resales of property.
About You
We are looking for a compassionate, organised, and proactive manager who is passionate about supporting older people and creating a positive community environment.
Essential Requirements
- Level 5 or above NVQ in Health and Social Care (or equivalent)
- Level 2 English and Maths (or equivalent).
- Experience working within the health, social care, or housing sector.
- Experience managing and leading teams.
- Strong understanding of the needs of older people.
- Excellent administration and IT skills including accountancy systems such as QuickBooks/Zero
- Strong communication, organisational and people management skills.
- Ability to work independently and manage multiple priorities.
Desirable Qualification & experience
- Budget management
- Bookkeeping
- Strategic development and planning
- Supervisory or Management qualification.
- Previous experience in a similar leadership role.
Pay: From £37,481.00 per year
Work Location: In person
