Job Title: Temporary Travel Service Manager (Sick Leave Cover)
Pay: £16 per hour
Hours: 35.5 hours per week
Schedule:
- Monday: 09:30 – 17:30
- Tuesday: 09:30 – 17:30
- Wednesday: 09:30 – 17:30
- Thursday: 09:30 – 15:00
- Friday: 09:30 – 17:30
- Occasional Saturday shifts required
This position is a temporary position to cover sick leave for one month with the possiblity of an extenstion
Job Description
The Travel Manager is responsible for overseeing and coordinating all aspects of travel operations. This includes managing travel policies, negotiating competitive rates with suppliers, and ensuring all travel packages are both profitable and aligned with business goals. The role involves close collaboration with the Tours Manager, Sales & Marketing Manager, Tour Operations Manager, and Day Excursion Coordinator to ensure seamless planning, effective promotion, and delivery of high-quality travel experiences. Additionally, the Travel Manager supports the sales team by providing the knowledge and tools necessary to deliver outstanding customer service.
Key Responsibilities:
- Implement and manage the PTS system, ensuring full compliance and efficiency.
- Oversee the day-to-day running of PTS to support all travel operations.
- Work closely with the Tours Manager to develop and maintain an exciting and profitable Tour Programme.
- Collaborate with the Day Excursion Coordinator to produce Day Trip Programme.
- Produce regular reporting and sales analysis to monitor performance
- Monitor travel trends and suggest improvements to enhance customer experience and operational efficiency.
Person Specification:
- At least 3 years' experience working in a travel agency or the travel industry.
- Previous experience supervising or managing staff.
- Proven experience in customer service and sales.
- Knowledge of travel destinations, holiday packages, booking systems, travel insurance, visas, and passport requirements.
Pay: £16.00 per hour
Application question(s):
- Do you have experience in travel sales?
Work Location: In person
