Job Overview
We are seeking a dynamic and experienced Floor Supervisor to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, a solid background in food service, and the ability to manage a team effectively. This role offers an exciting opportunity to contribute to a vibrant team, ensuring high standards of service, food safety, and customer satisfaction are maintained at all times.
Duties
- Supervise, guide, and coordinate sales assistants, cashiers, and stock workers during shifts.
- Assign daily tasks such as shelving, cleaning, customer assistance, and stock rotation.
- Ensure smooth operations of the shop floor and cash counters.
- Ensure shelves are fully stocked, well-organised, and properly labelled.
- Handle customer complaints and resolve issues in a professional manner.
- Monitor stock levels and report shortages or overstock issues.
- Help drive daily sales performance by ensuring staff are active and customer-focused.
- Ensure compliance with food safety and hygiene standards.
Requirements
- Strong knowledge of food safety standards
- Demonstrated leadership skills with the ability to motivate and manage a diverse team
- Excellent organisational skills with attention to detail in maintaining high standards of service
- Good communication skills and the ability to handle customer concerns professionally
- A proactive approach to problem-solving and operational efficiency
Applications will close on 17 May 2026
Pay: £30,000.00-£32,000.00 per year
Work Location: In person
