The Role:
We are seeking a highly professional and service-focused Office Porter to provide dedicated day-to-day support to the CEO in a corporate environment. This role is centred on delivering a seamless, white-glove service experience throughout the working day, ensuring the CEO's immediate needs are anticipated and met with discretion, efficiency, and exceptional attention to detail.
The successful candidate will be proactive, highly organised, and naturally service-oriented, with the ability to anticipate requirements before they arise. This position requires absolute professionalism, confidentiality, and a commitment to maintaining the highest standards of executive support.
Key Responsibilities:
· Provide dedicated, white-glove support to the CEO throughout the working day, anticipating needs and responding promptly to requests.
· Meet and greet the CEO upon arrival, assisting with personal belongings, including coats, bags, gym equipment, umbrellas, and other items, and ensuring a smooth departure at the end of the day.
· Prepare, serve, and replenish refreshments, meals, and other hospitality requirements as needed throughout the day.
· Maintain the CEO's office, meeting spaces used by the CEO, and the immediate working environment to the highest standards of organisation, cleanliness, and presentation.
· Ensure refreshments, supplies, reading materials, and other executive amenities are stocked, organised, and readily available.
· Manage ad hoc personal and business-related requests efficiently and professionally, often at short notice.
· Maintain awareness of the CEO's schedule, movements, and daily priorities to provide proactive and seamless support.
· Coordinate logistical arrangements as required, including visitor arrivals, transport arrangements, deliveries, and other executive requirements.
· Build a thorough understanding of the CEO's preferences, routines, and working style to deliver a highly personalised service.
· Represent the organisation professionally when interacting with visitors, colleagues, and external stakeholders.
· Exercise the highest levels of discretion, confidentiality, and professionalism at all times.
Experience:
· Previous experience in a porter, hospitality, concierge, butler, executive support, luxury hotel, private household, or premium customer service environment.
· Exceptional customer service and interpersonal skills.
· Ability to work with discretion and maintain confidentiality.
· Strong organisational skills and attention to detail.
· Ability to anticipate needs and take a proactive approach.
· Flexible and adaptable with a positive, can-do attitude.
Desirable
· Experience supporting C-suite executives or VIP clients.
· Knowledge of corporate office protocols and executive etiquette.
Benefits & perks
· Vitality health insurance and dental cover
· 38 days of holiday (including bank holidays)
· Pension scheme
· Annual Bluecrest health checks
· A personal learning & development budget of £5000
· Free gym membership
· Specsavers vouchers
· Enhanced family leave
· Cycle to Work scheme
· Credited Deliveroo dinner account
· Office massage therapy
· Freshly served office breakfast twice a week
· Fully stocked fridge and pantry
· Social events and a games room
Diversity matters
We believe in a workplace where our people can fulfil their potential, whatever their background or whomever they are. We celebrate the breadth of experience and see this as critical to problem-solving and to thriving as a business. Our culture rewards curiosity and drive, so the best ideas triumph and everyone here can make an impact.
Please let us know ahead of the interview and testing processes if you require any reasonable adjustments or assistance during the application process.
Application question(s):
- Are you willing to work 5 days per week in an office?
- Do you now, or in the future, require sponsorship from an employer to work in the United Kingdom?
- What is your notice period, or availability to start a full time position?
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
