About the Role
Are you a recent IT graduate looking to launch your career in a fast-paced and technology-driven organisation?
Kings Group is seeking a motivated and enthusiastic Graduate IT Technician to join our growing IT team. This is an excellent opportunity for someone with a passion for technology, strong problem-solving skills, and a desire to gain hands-on experience across a broad range of IT systems and infrastructure.
Working closely with our Head of IT, you will provide technical support to colleagues across the business, assist with IT projects, and help maintain the technology that keeps our offices operating efficiently. Full training and ongoing support will be provided, making this an ideal role for someone at the beginning of their IT career.
Key Responsibilities
- Provide first-line IT support and helpdesk assistance to users across the business.
- Troubleshoot hardware, software, network, and connectivity issues.
- Build, configure, deploy, and maintain laptops, desktops, mobile devices, and peripherals.
- Install, configure, and support Microsoft Windows operating systems and business applications.
- Assist with Microsoft Azure and Microsoft 365 administration tasks.
- Support and maintain Microsoft SharePoint environments.
- Enrol, configure, and deploy company laptops and devices.
- Assist with user account creation, permissions management, and access control.
- Diagnose recurring technical issues and contribute to long-term solutions and process improvements.
- Support network infrastructure, including basic troubleshooting of switches, routers, wireless networks, and connectivity issues.
- Assist with patch panel installations, labelling, and configuration activities.
- Support office moves, new branch openings, and IT equipment installations.
- Assist with hardware upgrades, repairs, and inventory management.
- Support the setup and operation of onsite meetings, training sessions, and company events.
- Maintain accurate documentation of IT processes, systems, and support activities.
- Work alongside Head of IT on infrastructure and technology projects.
Along with carrying out such other duties as may reasonably be required by the Employer from time to time.
Skills, Qualifications & Experience
Essential:
- Degree, Higher National Diploma (HND), Higher National Certificate (HNC), or equivalent qualification in Information Technology, Computer Science, Cyber Security, Networking, or a related field.
- Strong interest in pursuing a career within IT Support and Infrastructure.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Good organisational and time-management skills.
- Strong attention to detail.
- Professional and customer-focused approach.
- Competent user of Microsoft Office applications.
Desirable (Training Provided):
Knowledge or exposure to any of the following technologies would be advantageous but is not essential:
- Microsoft Azure
- Microsoft SharePoint
- Microsoft 365 Administration
- Laptop build, imaging, enrolment, and deployment
- Computer hardware installation and troubleshooting
- Networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)
- Patch panel configuration and cable management
- DrayTek router configuration and administration
- Active Directory and user account management
- IT asset management systems
- Endpoint security and device management solutions
Salary, Hours & Benefits
- Competitive salary based on experience.
- 28–30 days annual leave, including bank holidays.
- Comprehensive training and development programme.
- Opportunity to gain exposure to a wide range of technologies and IT disciplines.
- Career progression opportunities within a growing organisation.
- Supportive and collaborative working environment.
A full UK driving licence and access to your own vehicle are essential for this role.
About Kings Group
Kings was founded in 1991, by Karl Knipe and Thomas Paine, they had a simple vision: to build an Estate Agency focused on outstanding customer service.
We are proud to say that in the past 25 years, through sheer hard work and enthusiasm, we’ve grown to be one of the largest independent agencies in the UK. From our first office in Enfield Town, we have grown to have 15 offices, covering North London, East London, Hertfordshire and Essex.
We believe we have stayed true to our original principles. Whether you’re buying or selling, renting or letting, our concern is always with you, our customer. Our focus on service was recently celebrated at the ESTAS Awards – a huge thank you to those of you who voted!”
If you're passionate about technology and looking to start your career with a forward-thinking and ambitious organisation, we'd love to hear from you.
To apply, please send your CV to [email protected]
Pay: £24,420.00-£45,669.21 per year
Work Location: In person
