Commercial Account Handler
Location: Norwich
Salary: £28,000 - £42,000 (depending on experience)
Job Type: Full-time (part-time considered)
The Opportunity
An exciting opportunity has arisen to join a growing independent insurance brokerage that prides itself on delivering exceptional client service, technical expertise and long-term relationship management.
We're looking for a motivated and ambitious Commercial Account Handler to support an experienced team and play a key role in servicing a diverse portfolio of commercial clients. Whether you're an experienced Account Handler looking for your next challenge or an insurance professional ready to take the next step in your career, this role offers genuine development opportunities within a supportive and collaborative environment.
The Role
Working closely with senior brokers and account executives, you'll be responsible for providing first-class support to clients throughout the insurance lifecycle.
Key responsibilities include:
- Managing renewals, new business and mid-term adjustments
- Liaising with insurers to secure competitive and appropriate cover solutions
- Preparing and processing policy documentation
- Supporting client meetings where required
- Maintaining accurate records and diary management systems
- Building and maintaining strong relationships with insurers and clients
- Keeping up to date with market developments and industry trends
- Delivering a high standard of service and ensuring positive customer outcomes
About You
To be considered, you'll ideally have:
- A minimum of 2 years' commercial insurance experience
- Exposure to a broad range of commercial insurance products
- Excellent communication and relationship-building skills
- Strong organisational and time-management abilities
- Good attention to detail and accuracy
- The ability to work independently whilst contributing positively to a team environment
- Proficiency with Microsoft Office applications
Desirable:
- Working knowledge of Acturis
- Cert CII qualification or a willingness to work towards professional qualifications
We're particularly interested in individuals who are proactive, curious and commercially minded, with a genuine passion for helping clients and developing their career within the insurance industry.
What's on Offer?
- £28,000 - £42,000 salary depending on experience
- Generous holiday entitlement
- Support towards professional qualifications
- Pension scheme
- Private medical cover (subject to eligibility)
- Life assurance (subject to eligibility)
- Enhanced company benefits package
- Ongoing training and development opportunities
- Friendly and supportive team environment
If you're looking to join a business where you'll be valued, supported and given the opportunity to progress, we'd love to hear from you.
Apply today for a confidential discussion.
Pay: £28,000.00-£45,000.00 per year
Work Location: Hybrid remote in Norwich
