MSD - Award Winning Family Business since 1996 (www.mitchelldistribution.co.uk)
A new opportunity has arisen at MSD for the recruitment of a Customer Service Administrator!
Key duties include :
Daily exceptions reports to be compiled and sent out to top key accounts
Filing and uploading of proof of delivery paperwork and/or customer paperwork to our transport systems
Answering inbound calls from customers and helping resolve transport related issues
Email etiquette in liaising with depots, customers and staff is vital.
Use of word, excel and various other computer programs all of which you will be trained on however important you are familiar with all of this
Carrying out specialist tasks on behalf of our commercial department in ensuring customer service overall is maintained .
Providing additional support to our Ops Team.
Yourself :
Must be confident communicating both over the telephone and via email.
Ambitious and enthusiastic candidates go a long way in our company.
Your new career can be achieved and built with us.
Great rapport with staff and customers and making a name for yourself as someone they go to for answers and assistance.
Job Type: Full-time. Monday-Friday, 40 hours per week.
Salary: £13.00 per hour.
Benefits:
- Company events
- Wellness programmes
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Benefits:
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
