Join an Award-Worthy Organisation Making a Difference
At Arise Youth Support, we believe exceptional care starts with exceptional people. We are an ambitious, fast-growing organisation committed to transforming lives through outstanding support for children, young people and adults with complex needs.
As we continue to expand, we are looking for an outstanding Office Administrator who thrives in a fast-paced environment, takes pride in delivering excellence, and enjoys being at the heart of a busy, professional office.
This is far more than an administration role. You will become an integral part of our management team, ensuring our operations run efficiently while supporting the continued growth of a service striving for excellence.
About the Role
You will be responsible for ensuring the smooth day-to-day running of our office, providing high-quality administrative support across all areas of the business. The successful candidate will be organised, detail-oriented, proactive, and confident in managing multiple priorities while maintaining exceptional standards.
No two days are the same, making this an exciting opportunity for someone who enjoys variety, responsibility and continuous learning.
Key Responsibilities
- Manage the day-to-day administration of the office to ensure efficient operations.
- Coordinate diaries, meetings, appointments and training schedules.
- Prepare professional correspondence, reports, presentations and business documents.
- Maintain accurate electronic records and databases with excellent attention to detail.
- Support recruitment administration, onboarding and compliance processes.
- Assist with invoicing, purchase orders, payroll preparation and financial administration.
- Process invoices and maintain financial records using QuickBooks or similar accounting software.
- Answer telephone calls professionally, responding to enquiries with warmth, confidence and efficiency.
- Welcome visitors and represent the organisation professionally at all times.
- Support managers with audits, quality assurance and regulatory documentation.
- Manage office supplies and ensure the office environment remains organised and professional.
- Coordinate meetings, take minutes and follow up agreed actions.
- Liaise effectively with colleagues, professionals, commissioners, suppliers and external stakeholders.
- Assist with organising company events, staff meetings and training sessions.
- Identify opportunities to improve administrative systems and contribute to continuous service improvement.
What We're Looking For
We are seeking someone who is naturally organised, solutions-focused and takes ownership of their work.
The ideal candidate will have:
Essential
- Previous experience in a busy administrative or office environment.
- Outstanding organisational and time management skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and high levels of accuracy.
- Ability to prioritise multiple tasks and meet deadlines.
- Excellent IT skills, including Microsoft Office (Word, Excel, Outlook and PowerPoint).
- Experience using Google Workspace.
- Professional telephone manner and exceptional customer service skills.
- Ability to work independently while also contributing positively to a team.
- A positive, proactive attitude with a willingness to learn.
Desirable
- Experience using accounting software.
- Experience working within health, social care or a regulated environment.
- Understanding of GDPR and confidentiality requirements.
- Experience supporting senior managers or directors.
- Knowledge of CQC-regulated services would be advantageous.
Personal Qualities
We're looking for someone who is:
- Highly organised and exceptionally reliable.
- Professional, approachable and trustworthy.
- Calm under pressure with excellent problem-solving skills.
- Self-motivated and able to use initiative.
- Adaptable within a growing organisation.
- Passionate about delivering outstanding service.
- Committed to continuous personal and professional development.
Why Join Arise Youth Support?
At Arise Youth Support, you'll join a supportive, ambitious and forward-thinking organisation where your contribution genuinely matters.
We offer:
- Opportunity to grow within a rapidly expanding organisation.
- Ongoing training and professional development.
- Supportive leadership and collaborative working culture.
- Meaningful work that positively impacts people's lives.
- Modern office environment.
- Company pension.
- Employee Assistance Programme.
- Career progression opportunities.
- Regular team events and recognition initiatives.
Our Values
Everything we do is built around our core values:
- Compassion – We genuinely care.
- Excellence – We strive to exceed expectations.
- Integrity – We always do the right thing.
- Respect – Everyone matters.
- Innovation – We continually improve.
- Accountability – We take ownership of our actions.
Ready to Make a Difference?
If you're an exceptional administrator looking for a rewarding career where you can make a real impact while growing professionally, we'd love to hear from you.
Join Arise Youth Support and become part of an organisation committed to delivering outstanding services, developing exceptional people, and changing lives every day.
Pay: £16.50 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Work Location: In person
