We are looking for an enthusiastic and customer-focused Sales Advisor to join our team at our Chantry Place kiosk in Norwich.
This is a sales-driven role where you will help customers discover their perfect fragrance, provide expert recommendations, and contribute to achieving store targets.
Key Responsibilities
- Deliver outstanding customer service at all times
- Engage with customers proactively and confidently
- Recommend fragrances based on customer preferences
- Demonstrate strong product knowledge and fragrance expertise
- Meet and exceed individual and kiosk sales targets
- Process transactions accurately through the till system
- Maintain excellent visual merchandising standards
- Keep the kiosk clean, organised, and fully stocked
- Build long-term customer relationships and encourage repeat visits
What We're Looking For
Essential:
- Previous retail or sales experience
- Strong communication and interpersonal skills
- Confidence approaching and engaging customers
- Passion for sales and achieving targets
- Positive attitude and professional appearance
- Ability to work independently and as part of a team
- Flexibility to work weekends and peak retail periods
Highly Desirable:
- Experience selling perfumes, cosmetics, beauty products, or luxury goods
- Good knowledge of fragrance families, notes, and perfume trends
- Ability to identify customer preferences and recommend suitable scents
- Experience in a target-driven retail environment
- Multilingual skills are an advantage
What We Offer
- Competitive salary
- Attractive commission and bonus opportunities
- Full fragrance and product training
- Career progression opportunities within a rapidly growing company
- Friendly and supportive working environment
- Employee discount on products
Ideal Candidate
The ideal candidate is passionate about fragrances, enjoys interacting with people, and thrives in a fast-paced retail environment. If you love sales, customer service, and helping customers find their perfect scent, we'd love to hear from you.
Apply now and become part of the Royal Platinum team.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person