Salary: DOE
Reports to: Warehouse Manager
Employment Type: Full-Time
Hours:
- Week 1 - Monday – Friday 15:00 – 00:00
- Week 2 - Sunday 11am – 9pm / Monday to Thursday 15:00 – 00:00
- This will continue to rotate over the month
Job Purpose
The Warehouse Supervisor is responsible for overseeing daily warehouse operations at Dunns Food and Drinks' distribution centre. This includes leading a team of operatives to ensure the efficient, safe, and accurate handling, storage, and dispatch of food and drink products. The role supports operational excellence through effective planning, team leadership, stock control, health and safety compliance, and continuous improvement.
All employees at Dunns Food and Drinks play a key role in upholding our commitment to Food Safety and the BRC Global Standard for Storage and Distribution. Team members are required to follow all food safety procedures, maintain high standards of hygiene and product handling, and support the effective implementation of our HACCP and quality management systems. Each role contributes to ensuring products are stored, handled, and transported safely, legally, and to specification. Staff must participate in required training, report any non-conformances, and actively promote a culture of safety, quality, and continuous improvement across the distribution operation.
At Dunns Food and Drinks, we are committed to maintaining the highest standards of health, safety, and food hygiene across all operations. Our goal is to protect our employees, customers, and the wider community by ensuring compliance with all relevant legislation, including:
- Health and Safety at Work Act 1974
- Food Safety Act 1990
- Food Hygiene (England) Regulations 2013 and equivalent Scottish regulations
- Environmental Health Officer (EHO) requirements under the Food Standards Agency’s Food Hygiene Rating Scheme
Our Commitment
- Provide a safe working environment through regular risk assessments and implementation of preventive measures.
- Ensure all staff are trained in Hazard Analysis and Critical Control Points (HACCP), Good Manufacturing Practices (GMP), and hygiene protocols.
- Maintain accurate and up-to-date food safety documentation, including cleaning schedules, temperature logs, and allergen controls.
- Facilitate unannounced EHO inspections by keeping premises inspection-ready at all times.
- Promote a culture of safety and compliance through continuous training and communication.
Employee Responsibilities
- Follow all health and safety procedures, including correct use of PPE and adherence to hygiene standards.
- Report hazards, accidents, or non-compliance immediately to management.
- Participate in mandatory food safety and health training sessions.
Management Responsibilities
- Monitor compliance with health and safety and food hygiene regulations.
- Conduct regular internal audits and implement corrective actions where necessary.
- Liaise with EHOs and regulatory bodies to ensure full compliance and maintain a high Food Hygiene Rating.
Key Responsibilities
Team Leadership & Supervision
- Supervise, motivate, and support a team of warehouse operatives, drivers, and forklift operators.
- Allocate daily tasks, monitor performance, and conduct briefings to ensure operational targets are met.
- Support training and development of new and existing staff.
- Lead by example in maintaining a professional and positive working environment.
Warehouse Operations
- Oversee all inbound and outbound logistics including goods receiving, picking, packing, and loading.
- Ensure accurate order fulfilment and timely dispatch aligned with customer and business expectations.
- Monitor stock levels, support cycle counting and stocktakes, and report variances.
- Ensure all product handling follows HACCP, FIFO/FEFO, and temperature control procedures.
Health & Safety and Compliance
- Ensure compliance with all relevant food safety, health and safety, and environmental regulations.
- Conduct regular inspections and toolbox talks to ensure standards are maintained (e.g., manual handling, PPE, housekeeping).
- Report and investigate any incidents, near misses, or non-conformances promptly.
- Enforce site rules and ensure safe operation of forklifts, pallet trucks, and other equipment.
Systems and Reporting
- Use warehouse management systems (WMS) and or handheld scanners to track and record goods movement.
- Generate and maintain records relating to stock, deliveries, returns, and shift performance.
- Assist in implementing and maintaining operational KPIs.
Continuous Improvement
- Support operational improvements to increase accuracy, efficiency, and safety.
- Recommend improvements to layouts, processes, and systems based on day-to-day observations.
- Participate in regular team meetings and cross-departmental projects.
Person Specification
Essential
- Proven experience in a supervisory role within a busy warehouse or distribution environment.
- Strong understanding of food safety practices and warehouse operations (HACCP, stock rotation, etc.).
- Good leadership and people management skills with the ability to motivate and delegate.
- Competent IT skills (Microsoft Office, warehouse systems).
- Strong organisational and problem-solving abilities.
- Flexible, hands-on approach with a commitment to continuous improvement.
- Valid forklift licence (counterbalance or reach) or willingness to train.
Desirable:
- Experience with HACCP
- Experience within the food and drink industry.
- IOSH or similar health & safety qualification.
- Experience with ERP/WMS systems
Key Performance Indicators (KPIs)
- Order accuracy and dispatch rate.
- Stock accuracy and shrinkage.
- Team productivity and attendance.
- Compliance with safety and food hygiene audits.
- Reduction in operational errors and incidents.
Working Conditions:
- Warehouse environment (chilled, ambient, and dry goods).
- Manual handling and operating MHE (training provided).
- Rotational shifts and occasional weekend working may be required.
About Dunns Food and Drinks
Dunns Food and Drinks is a family run company with branches in Blantyre, East Kilbride and Aberdeen.
Our core values include passion, openness, understanding and respect and we know that we have a place in our community.
The family culture at Dunns stretches back over 150 years in business yet it means much more than dates and numbers. It’s quite literally, the core of our business. We consider all of our employees as part of the family and invaluable assets to our ongoing success.
Today, we are a leading independent distributor of food, drink, and hospitality products across Scotland. We offer thousands of food and drinks products to many of Scotland’s best known pubs, restaurants, bars, clubs, hotels and cafes, as well as other sectors like Care and Education.
With a strong focus on service excellence, innovation, and sustainability, we are committed to providing high-quality products and reliable delivery to all of our valued customers.
What we offer
- Competitive salary
- Life assurance (Death-in-Service payment)
- Private healthcare cash back scheme
- Supportive working environment
- Stable role within a growing operation
- Auto-enrolment pension
- Staff discount on all company products
- Company Sick Pay Scheme (after 2 years)
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount
Work Location: In person
