ABOUT US
Due to Pitman Training's continued success, we are opening a brand-new training centre in Hull.
Pitman Training has led the way for growth in development and efficiency within the workplace since 1837 – when Sir Isaac Pitman invented Shorthand. Since then, the business has developed to incorporate modern technologies and advances. Keeping true to the heritage of the brand, the key focus is to arm our students with the skills they need to get the jobs they want. Pitman Training is a UK SuperBrand and the leading supplier of Microsoft Office, Accounting, PA/Secretarial, Digital Marketing & IT training in the UK within the education sector. An opportunity has now arisen for a multi-talented individual to join an outstanding and committed team at the Pitman Training centre in Manchester. Our rewards come through supporting and nurturing our students, by offering an enjoyable and valuable learning experience and in working with them to achieve their career aspirations. Our team is passionate in delivering a first-class service, we are a company that puts our people first, both employees and our students.
ABOUT THE OPPORTUNITY
Pitman Training are recruiting a salesperson with ample experience in soft selling but with the flexibility for diversifying in terms of job function. A warm and friendly personality is key for this role and you will need to have a genuine interest in people, with exceptional relationship management experience. You will be required to interact with private student prospects as well as liaise with corporate leads, which means dealing with company finance, HR, training or learning and development personnel. It is therefore essential that you have experience in seeing through soft and nurtured sales, but also in managing both B2C and B2B relationships. Following our comprehensive training programme and with a greater understanding of our products and software systems, you will hit the ground running in order to advise our students on the right training for them. It truly is a remarkable experience advising prospective clients on the best training to either upskill within their current workplace, change career direction or progress further within their chosen field of work.
MAIN RESPONSIBILITIES
- Handling incoming enquiries through multiple lead generation sources
- Advising suitable training programmes
- Advising potential students on suitable study programmes during face-to-face consultations and those held virtually
- Maintaining relationships with B2B and B2C clients
- Conducting initial reviews with students to check their progress
- Confident with networking locally and virtually
- Following up prospective clients to close sales through a structured sales process
- Work towards monthly sales targets
- Working closely with the learning coaches to handover encourage referrals & upsell
- Updating and maintaining sales forecast spreadsheets
- Providing careers advice/CV and interview techniques to private students
KEY CHARACTERISTICS
- Be able to work independently and use own initiative
- Enthusiastic, open team player
- Confident in performing face-to-face and virtual consultations
- Pro-active in sourcing and developing local opportunities
- Numeracy skills – understanding of profit margins
- Highly IT literate in IT
- Excellent people & relationship building skills
- Strong grasp of written and spoken Business English
- Professional appearance
- Calm and compassionate nature
- Able to work well under pressure
- Can-do attitude and willing to go above & beyond to deliver results
- Experience in Word and Excel essential
- Experience with CRM desirable but not essential
- At least 2 years experience in soft sales
Hours of work:
37.5 hours per week, on a shift pattern. Mostly 8:30 – 5:00 and including some evenings until 8pm and Saturdays.
Base salary plus commision
This is a full time on location position.
Pay: £24,500.00-£28,000.00 per year
Work Location: In person
