Role: Finance & Systems Coordinator
Location: The Wellington Hospital, London
Full-time, 37.5 hours per week
Permanent
Competitive salary + Benefits (pension, health cover, flexible benefits and excellent career development)
We’re looking for a Finance & Systems Coordinator to join the Linguistic Resolutions team based at The Wellington Hospital. Linguistic Resolutions is a specialist community neurorehabilitation service supporting adults and children with complex neurological conditions across the UK.
We pride ourselves on delivering highly personalised, relationship-centred care and are looking for someone who enjoys working collaboratively within a small, supportive team.
The Finance & Systems Coordinator plays a pivotal role at the intersection of finance, operations and service delivery, ensuring robust financial processes and systems supporting the delivery of specialist community neurorehabilitation services. Working closely with operational, clinical and finance stakeholders, you'll oversee the complete financial lifecycle of cases, from initial costing and billing through to query resolution, while helping to maintain and enhance the systems that underpin business operations.
This is a highly collaborative role that offers broad exposure across multiple functions, making it an excellent opportunity for a finance professional who enjoys combining financial expertise with operational improvement and stakeholder engagement.
As a Finance & Systems Coordinator, you'll take ownership of complex and bespoke billing processes, ensuring invoices are accurate, defensible and aligned to client requirements. Your expertise will support the integrity of financial reporting while helping teams navigate systems, resolve issues and improve ways of working.
Beyond traditional finance responsibilities, this position offers the opportunity to influence process improvements, support system development and partner with a wide range of internal and external stakeholders. If you enjoy solving problems, improving processes and making a tangible impact on organisational performance, this is an exciting opportunity to develop your career within a dynamic healthcare environment.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Finance, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll do:
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Oversee the end-to-end financial lifecycle of cases, from costing and invoicing through to reconciliation and query resolution
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Manage complex and bespoke billing processes, ensuring accuracy, consistency and compliance with agreed terms and protocols
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Lead the maintenance and development of finance and operational systems, including databases, SharePoint, Xero and other digital platforms
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Work closely with clinicians to ensure clinical activity is accurately reflected within billing records, collaborate with internal and external stakeholders to resolve financial, operational and systems-related issues while driving process improvements
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Develop positive working relationships with case managers, solicitors, insurers and clinical colleagues to support efficient financial processes.
What you’ll bring:
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Strong experience in finance administration, bookkeeping or operational finance
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High levels of accuracy and attention to detail with the ability to manage complex financial information
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Experience using Xero or a similar accounting software package
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Strong IT literacy with confidence using databases, spreadsheets and cloud-based systems
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Ability to handle sensitive financial and operational information with discretion and confidentiality
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Finance & Systems Coordinator you’ll be eligible for:
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25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
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Private Healthcare Insurance for treatment at our leading hospitals
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Private pension contribution which increases with length of service
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Season Ticket Loan and Cycle to Work scheme
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Group Life Assurance from day one
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Critical illness cover
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Enhanced Maternity and Paternity pay
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Corporate staff discount for all facilities including Maternity packages at The Portland
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Comprehensive range of flexible health, protection and lifestyle benefits to suit you
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Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
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Unique and Individual: We recognise and value everyone as unique and individual
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Kindness and compassion: We treat people with kindness and compassion
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Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
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Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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