Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship
The post holder will act as a receptionist and first point of contact for visitors, callers, and colleagues on behalf of NHS Hampshire and Isle of Wight at Omega House. The post holder will act as general office support across the Governance team as and when required. The post holder will we required to maintain relationships with colleagues both within and external to NHS Hampshire and Isle of Wight, this could include patients, patient’s representatives, tenants of Omega House, visitors and callers to the site.
Provide a professional, calm, friendly and efficient reception service, ensuring high quality and confidential administrative service to teams within NHS Hampshire and Isle of Wight as required. The post holder will deal with routine and specialist enquiries in a professional and helpful manner, answering telephone calls and greeting visitors.
The role will involve working in harmony and collaboration as part of the Governance team. The post holder will provide an accurate, confidential, and efficient clerical service and support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently providing a high quality, effective administration, and reception service within the facility.
The post holder will undertake the role of general office support within the Governance team.
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
27 days paid minimum holiday and bank holiday entitlement
NHS pension scheme
Sick pay policy
Occupational health services including staff counselling services
Flexible working and family friendly policies
Flexible retirement and retirement vouchers
Health Service Discounts – offers for stores, travel, equipment etc.
Provide a professional, calm, friendly and efficient reception service, ensuring
high quality and confidential administrative service to teams within NHS
Hampshire and Isle of Wight as required.
The post holder will deal with routine and specialist enquiries in a professional and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
The role will include answering telephone calls, meeting and greeting visitors, taking messages and passing them on accurately to the relevant
departments/person.
The role will involve working in harmony and collaboration as part of the
Governance team. The post holder will provide an accurate, confidential, and efficient clerical service and support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently providing a high quality, effective administration, and reception service within the facility. Promoting excellent customer service and working relationships.
The post holder will be responsible for ensuring facilities in the building are ‘fit for purpose’ and report any issues via the electronic reporting system to NHS Property Services. This will also include general office supply levels which are maintained, i.e., paper stocks for printers, sanitations stations etc., are fully stocked.
The post holder will be required to act as a fire warden and first aider once the relevant training has been undertaken.
The post holder will promote the image of NHS Hampshire and Isle of Wight, checking that notices and leaflets are up to date and well presented. The post holder will prepare and maintain the reception and waiting areas and ensure public areas are clean and tidy.
The post holder will undertake the role of general office support within the Governance team. The post holder will carry out other appropriate delegated duties as required