Salary: Competitive Salary (Dependent on Experience)
Job Type: Full-Time, Permanent
Hours: Monday to Friday
About the Role
We are seeking an organised and proactive Pallet Network Operations Administrator to join our busy transport office. This is a key role within the business, supporting the day-to-day operation of our pallet network services and ensuring the smooth movement of freight between customers, drivers, and network partners.
The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced transport environment.
Key Responsibilities
- Manage daily pallet network administration and operational tasks.
- Process customer bookings and delivery requests.
- Liaise with customers, drivers, depots, and network partners.
- Monitor deliveries, collections, and service performance.
- Investigate and resolve delivery queries, shortages, damages, and POD requests.
- Input and maintain accurate data within transport management systems.
- Prepare manifests, reports, and operational documentation.
- Handle inbound and outbound telephone calls and emails professionally.
- Support the transport team with route planning and driver communication when required.
- Ensure all paperwork and records are completed accurately and efficiently.
Requirements
- Previous administration experience, preferably within transport, logistics, or pallet network operations.
- Strong IT skills, including Microsoft Office applications.
- Excellent communication and customer service skills.
- Ability to work under pressure and prioritise workloads effectively.
- High level of accuracy and attention to detail.
- Professional and positive attitude.
- Experience using transport management systems would be advantageous.
- Knowledge of pallet network operations is essential.
What We Offer
- Competitive salary (based on experience)
- Company pension scheme.
- Full training and ongoing development.
- Supportive and friendly working environment.
- Opportunities for career progression.
- Stable, long-term employment with a growing transport business.
Apply Today
If you are an organised and motivated individual looking to build a career within the transport and logistics industry, we'd love to hear from you.
Please apply with your CV and a brief covering letter outlining your experience and suitability for the role.
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you have experience with pallet networks?
Work Location: In person
