Job Summary
We are seeking an experienced and dynamic Supervisor to oversee daily operations within our organisation. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in team management across retail or sales environments. This role involves supervising staff, ensuring operational efficiency, and maintaining high standards of customer service. The successful applicant will be instrumental in driving team performance and organisational success through effective management and organisational skills.
Duties
- Lead and motivate a team to achieve sales targets and operational goals.
- Manage daily store or department activities, ensuring smooth workflow and adherence to company policies.
- Oversee merchandising strategies to optimise product presentation and maximise sales opportunities.
- Provide training and support to team members, fostering a positive working environment.
- Monitor staff performance, conduct appraisals, and implement development plans.
- Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and communication skills.
- Organise schedules, manage time effectively, and ensure staffing levels meet business needs.
- Maintain administrative records accurately, including sales reports, attendance logs, and stock levels.
- Ensure compliance with health and safety regulations within the workplace.
Experience
- Proven supervisory experience in retail management, sales management or similar roles.
- Strong leadership qualities with the ability to manage diverse teams effectively.
- Excellent organisational skills with the ability to prioritise tasks efficiently.
- Experience in merchandising and visual presentation strategies.
- Demonstrable management skills including team supervision and conflict resolution.
- Effective communication skills in multiple languages or bilingual proficiency is advantageous.
- Background in managing administrative tasks such as reporting, scheduling, and stock control.
- Previous experience in customer service environments with strong phone etiquette is preferred.
This role offers an exciting opportunity for a motivated individual to lead a dedicated team while contributing significantly to organisational growth and success through exceptional management skills.
Pay: £13.01 per hour
Benefits:
Work Location: In person
