Credit Controller
Job Type: 6 Month FTC (Maternity Cover)
Location: Kidderminster
Hours of Work: Monday to Friday 9am to 5pm
Salary: £30,000
Job Summary:
We are currently recruiting for a Credit Controller to join a busy and fast-paced finance team on a 6-month fixed-term contract. This is a front-line role, sitting at the heart of the credit control function, with a strong focus on managing inbound customer queries, chasing outstanding payments, and maintaining cash flow and to include some sales ledger duties.
This opportunity would suit someone who thrives in a high-volume, customer-facing environment, enjoys problem solving, and is confident handling a high number of calls whilst maintaining a professional and proactive approach.
Key Responsibilities:
-
Act as a primary point of contact for inbound customer calls relating to outstanding invoices and account queries
-
Proactively chase overdue payments via phone and email, maintaining a consistent cash collection approach
-
Investigate and resolve billing queries, disputes, and unallocated payments in a timely manner
-
Monitor customer accounts, identifying late payments and potential risks
-
Maintain accurate and up-to-date records of all customer interactions and transactions
-
Reconcile accounts receivable ledgers, ensuring all payments are correctly allocated
-
Issue invoices, credit notes, and customer statements as required
-
Support month-end processes including statement runs and reporting
-
Sales ledger duties
Requirements:
-
Previous experience in a Credit Control or Accounts Receivable role
-
Comfortable working in a fast-paced, high-volume environment with a strong phone-based element
-
Confident communicator with the ability to handle inbound calls and resolve queries effectively
-
Strong attention to detail and organisational skills
-
Good working knowledge of Excel and accounting systems
-
Able to manage workload and prioritise effectively
