About Break Away Group
Break Away Group provides high-quality property management and transitional housing services across London. Working with registered housing providers, private landlords and accommodation providers, we help residents sustain their tenancies and move towards independent living.
The Role
We are looking for a driven, considerate, organised and proactive Transitional Housing Officer to manage a portfolio of transitional housing properties across North West London.
This role combines housing management, property inspections, tenancy sign-ups, resident support and liaison with landlords, contractors and partner agencies. You’ll work independently while helping residents maintain safe, successful tenancies.
Key Responsibilities
● Conduct tenancy sign-ups, move-ins and move-outs.
● Carry out weekly property and welfare visits.
● Manage resident enquiries and tenancy issues.
● Coordinate repairs and liaise with contractors.
● Maintain accurate case notes and records.
● Monitor rent accounts and support residents with housing-related queries.
● Work with support workers, landlords and referral partners.
● Identify and report safeguarding or property concerns.
About You
● Experience in housing, supported housing, homelessness, property management or a similar role (or transferable experience with a willingness to learn).
● Excellent communication and organisational skills.
● Able to work independently and manage your own workload.
● Confident supporting vulnerable adults while maintaining professional boundaries.
● IT literate with good record-keeping skills.
● Full UK driving licence and access to a vehicle.
What We Offer
● Guaranteed 20 hours per week.
● Additional paid hours available.
● Flexible working with a mix of community visits and home-based administration.
● Company equipment provided.
● Opportunity to grow with an expanding organisation making a real difference in people’s lives.
Pay: £12.71-£14.50 per hour
Benefits:
- Casual dress
- Flexitime
- On-site parking
- Work from home
Experience:
- Housing or Property/Tenancy Management : 1 year (preferred)
Work Location: Hybrid remote in London
