Job Summary
We are seeking a motivated and experienced Barista/Supervisor to join our vibrant team. This role involves preparing and serving high-quality beverages, ensuring excellent customer service, and supervising daily operations to maintain a welcoming environment. The ideal candidate will possess strong organisational skills, a passion for coffee, and the ability to lead by example. This position offers an opportunity to develop leadership skills whilst delivering exceptional service in a fast-paced setting._ Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays._
Responsibilities
- Ensure food safety and hygiene standards are consistently maintained throughout all operations.
- Manage customer orders efficiently, ensuring accuracy and timely service.
- Handle cash register operations, process payments accurately, and manage daily financial transactions.
- Monitor stock levels and place orders for supplies as needed.
- Uphold health and safety regulations at all times, promoting a safe environment for staff and customers.
- Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
- Supporting your fellow staffs during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Supporting in creating the third place environment during each shift
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and staffs
- Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Qualifications
- Proven barista experience with knowledge of coffee brewing techniques and beverage presentation.
- Experience in serving customers in a fast-paced environment with excellent interpersonal skills.
- Knowledge of food safety standards and best practices in food handling.
- Basic maths skills for cash handling and inventory management.
- Strong time management abilities to prioritise tasks effectively during busy periods.
- Previous supervisory or leadership experience is desirable but not essential; leadership qualities will be developed on the job.
- A friendly attitude with excellent communication skills and a professional demeanour. This role is ideal for individuals passionate about coffee culture who wish to grow their career within the hospitality industry while delivering outstanding customer experiences in a supportive team environment.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- Free drinks and food when you’re on shift
- Bean stock options for all staffs
- Comprehensive training (including coffee knowledge!)
- A free bag of coffee each week and a 30% staff discounts on food, beverages, and merchandise
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£13.35 per hour
Expected hours: 8.0 – 32.0 per week
Benefits:
- Discounted or free food
- Sick pay
- Store discount
Ability to commute/relocate:
- London N7 8TB: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Language:
Location:
Work Location: In person
