Sales Administrator (Part-Time) Terra Nova Equipment Ltd | Clay Cross | Part-Time, Permanent (Please note, we are not engaging recruitment agencies for this role.)
About Us
Terra Nova Equipment Ltd (TNEL) is a leading UK manufacturer of high-performance outdoor equipment, best known for our lightweight tents, shelters, and technical outdoor gear trusted by adventurers and professionals worldwide. We're part of Hubaco Ltd, an Employee Ownership Trust, which means our people genuinely have a stake in what we do.
The Role
We're looking for an organised, detail-focused Sales Administrator to join our team on a part-time basis. Reporting directly to the Head of Sales, you'll sit at the heart of our order management operation — ensuring B2B orders are processed accurately, customers are kept informed, and the Sales and Warehouse teams have the support they need to deliver.
This is a hands-on, varied role that suits someone who takes pride in getting things right, communicates confidently, and can manage competing priorities without losing focus.
Hours: Monday to Thursday, 6 hours per day - flexibility negotiable.
What You'll Be Doing
- Processing B2B orders received via forward orders, email, and telephone
- Sending accurate Sales Order Acknowledgements to customers in a timely manner
- Managing system pricing and seasonal updates
- Maintaining the EAN code database and creating/managing SKUs
- Controlling pick-feeds for warehouse operatives
- Managing inventory in third-party fulfilment systems
- Processing returns, invoicing, and credit requests
- Supporting order amendments and call-offs to ensure quantities and values are transmitted correctly
- Creating new customer accounts in our Opera system
- Acting as a communication bridge between Sales, Customer Services, and Warehouse
What We're Looking For
- 2 years' experience in order processing or sales administration (desirable)
- Confident working with Microsoft Office and comfortable picking up internal systems
- Strong organisational skills with the ability to prioritise a varied workload
- A clear, professional communicator — written and verbal
- Someone who's conscientious, proactive, and committed to doing things properly
- GCSE-level education or equivalent
What We Offer
- A friendly, stable team environment within a thriving EOT business
- Flexible part-time hours
- The opportunity to work with a well-regarded brand in the outdoor industry
- A role with real variety and genuine ownership of your workload
Please note, we are not engaging recruitment agencies for this role.
Pay: £13.45 per hour
Benefits:
- Canteen
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Profit sharing
- Sick pay
Ability to commute/relocate:
- Chesterfield S45 9FR: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Office: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
