Job Title: Operational Support Administrator
Job Type: Full-time, Permanent
Location: Halesowen, B63 3PH
Salary: £25,000-£27,000 per annum + annual profit share
Working Hours: 37.5 hours per week. Monday to Friday, from 08:30 - 17:00
The Company:
Aalco is the UK's largest, independent multi-metals stockholder with 18 Service Centres across the country. We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major contracts. There really is no minimum (or maximum) amount you can order.
The Role:
A fantastic opportunity has arisen for an intelligent and personable individual to develop a rewarding career with a large, well-established and reputable employer. The successful candidate will work within the Operations Team, whose purpose is maximising the productivity of the Sales workforce by providing administrative support, operating effective systems and procedures.
Job Description:
Duties will include, but are not limited to:
- Operate to a series of administrative procedures, including stock booking, invoicing, accounts and ordering, operating to ISO 9001.
- Raise and progress conversion orders, ensuring timely and accurate processing of the details.
- Administer direct deliveries from suppliers to customers.
- Administer customer returns in a timely manner and progressing them through to completion.
- Provide copy test certification, invoices and proof of deliveries, when required.
- Reconcile and clear outstanding purchase and conversion orders.
- Investigate and account for any batch shortfalls or excesses.
- Work co-operatively with other team members to help ensure daily and monthly deadlines are met.
- Learn the full range of admin tasks to help provide cover during busy periods and staff holidays.
- Work co-operatively with other team members to help ensure daily and monthly targets are met.
- Investigate any shortages or excesses between physical stock and computer records identifying the cause of such problems.
- Make visitors feel comfortable and see to their needs.
- Keep the filing and archiving accurate and up to date.
- Ensure the ready supply of stationary.
- Keep the office tidy and well organised.
The Person:
We are looking for a talented individual to join our growing business. Whilst the role is predominantly administrative, you will need to have a personable and resilient nature to thrive in the high-pressure, busy environment of our successful sales office.
Essential Requirements:
- A minimum of 2 years experience in a similar role
- Resilient and good under pressure.
- A receptive and personable nature, willing to go the extra mile in support of the business' goals.
- Strong communication skills.
- Meticulous attention to detail and organisational skills.
The Benefits:
Aalco are committed to success. All of our staff are entitled to the following benefits:
- 28 days holiday, including bank holidays.
- Profit share scheme.
- Full training and the opportunity to undertake further qualifications.
- Competitive salary.
- Paid team events.
Job Types: Full-time, Apprenticeship
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Halesowen B63 3PH: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 2 years (required)
Work Location: In person
