You’ll join a small, close-knit team specialising in gas, electricity and water connections, supporting customers from initial enquiry through to quotation, delivery and completion.
This role suits someone who enjoys relationship-led sales, following up warm enquiries, building trust with customers, and turning technical requirements into clear quotes and projects.
Previous utilities experience would be beneficial but is not essential, as full training will be provided. What matters most is that you are organised, proactive, confident building relationships, and comfortable working with quotes, figures and customer enquiries.
You’ll be responsible for preparing quotes, keeping opportunities moving, and making sure customers receive a professional, reliable service from start to finish.
Managing warm inbound enquiries for gas, electricity and water connections
Preparing quotations and proposals with support from our operations planning team
Following up quotes and customer enquiries
Building strong relationships with customers and stakeholders
Acting as the main point of contact throughout the customer journey
Managing your pipeline and keeping CRM records accurate
Working closely with internal teams to support delivery
Identifying opportunities for repeat business and account growth
Experience in sales, account management, customer service, or sales coordination
Strong communication and relationship-building skills
Confidence following up enquiries and managing customer expectations
Organised, proactive and comfortable managing multiple priorities
Comfortable working with quotes, figures and customer requirements
Good attention to detail
A team player who enjoys working in a supportive environment
Friendly, close-knit team
Warm enquiries and relationship-led sales approach
Full training in a specialist industry
Long-term opportunity to build technical knowledge and grow
Supportive technical sales environment
A role where trust, reliability and follow-through matter