Join our dedicated and compassionate team to help make a meaningful difference every day. We are seeking a proactive, organized, and people-focused Field Supervisor to lead our frontline support staff and ensure the highest standards of care are consistently delivered.
About the Role
As a Field Supervisor, you will play a key leadership role overseeing the daily operations and performance of our support workers across various client locations. You’ll be the vital link between management and the frontline, responsible for ensuring smooth service delivery, compliance, and staff wellbeing.
Key Responsibilities
- Team Leadership & Support
- Provide guidance, mentoring, and supervision to a team of support workers.
- Conduct regular field visits, check-ins, and performance reviews.
- Offer hands-on support during staff shortages or high-need situations.
- Service Delivery & Quality Assurance
- Monitor and maintain high standards of care aligned with regulatory requirements and organizational values.
- Respond promptly to incidents, service delivery issues, and staff concerns.
- Liaise with families, clients, and professionals to ensure individualized care plans are followed effectively.
- Staff Scheduling & Coordination
- Manage and coordinate staff rosters, ensuring appropriate coverage for all shifts.
- Oversee onboarding and training for new support staff.
- Monitor staff attendance, punctuality, and adherence to company policies.
- Compliance & Reporting
- Maintain accurate records, including incident reports, performance logs, and field visit notes.
- Ensure compliance with health and safety protocols and safeguarding procedures.
- Report on field activity, staff performance, and client feedback to management.
About You
- Proven experience in a supervisory role within the social care, disability, or aged care sector.
- Strong interpersonal and leadership skills.
- Ability to manage competing priorities in a dynamic environment.
- Sound knowledge of relevant legislation and best practice in support work.
- A current driver’s licence and access to a reliable vehicle.
- Relevant qualifications in health, social care, or disability support (preferred).
- Excellent problem-solving, documentation, and communication skills.
What We Offer
- Competitive salary
- Supportive and inclusive workplace culture
- Ongoing professional development
- Opportunities for progression within a growing team
Job Types: Full-time, Permanent
Pay: £13.50-£14.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
