Job Summary
Location: Jigsaw, Selby
Working Hours: Monday to Friday, 9:00 AM – 5:00 PM
Saturdays on a rota basis (approximately 1 in 5-6 Saturdays, 9:00 AM – 1:00 PM)
Position: Full-Time(Office & road based)
Salary: Competitive, based on experience plus bonus structure
About Us
Jigsaw is a reputable, family-run business in Selby, offering lettings and sales services. We pride ourselves on delivering high-quality, customer-focused service to our clients. We are looking for a motivated, professional, and enthusiastic Negotiator to join our friendly team.
Job Overview:
We are seeking two motivated and professional individuals to join our growing team.
These varied roles will primarily involve supporting our lettings/sales and property management operations, including property inspections, viewings, end-of-tenancy procedures, general admin and delivering excellent customer service. There will also be opportunities to become involved in other areas of the business as the roles develop.
Based at our Selby office, the positions offer a blend of office-based administration and time spent out on the road visiting properties. The successful candidates will play a key role in ensuring our properties are managed to a high standard, while providing exceptional service to both landlords, tenants, vendors and buyers throughout their journey.
We welcome applications from individuals with experience in property management, lettings, sales, customer service, administration, or similar sectors. Most importantly, we are looking for people who are organised, proactive, personable, and eager to contribute positively to our team and the continued growth of the business. The responsibilities of each role may vary depending on experience, skills, and business needs.
Key Responsibilities:
- Negotiations & Client Management:
Actively negotiate with landlords, tenants, vendors, and buyers to secure the best possible result for the client.
Advise landlords and vendors on market conditions and property improvements to maximise rental yields and sale value.
- Communication:
Maintain effective communication with tenants, landlords, and buyers throughout the lettings and sales process.
Ensure a high level of customer service and professionalism is maintained at all times.
- Teamwork:
Collaborate with other team members, contributing to the smooth running of the business.
Assist with other ad-hoc tasks as required by the team or management.
Skills and Qualifications
- Experience:
Previous experience in estate agency or property lettings is preferred but not essential. Training will be provided.
- Communication:
Excellent verbal and written communication skills. Able to build rapport quickly with clients and colleagues.
- Organisation:
Strong organisational skills, with the ability to manage multiple tasks simultaneously.
- IT Skills:
Comfortable using office software and estate agency management software (training provided).
- Driving Licence:
A full, clean driving licence is essential should you be required to travel to appointments and viewings.
- Customer Focus:
Ability to work with clients in a friendly and professional manner, ensuring satisfaction at all stages of the process.
- Personal Attributes:
Professional appearance and attitude.
Motivated and goal-oriented, with a proactive approach to work.
Ability to work independently and as part of a team.
Strong negotiation skills and an ability to find solutions.
Ability to manage time effectively and meet deadlines.
Why Join The Jigsaw Team?
- Be part of a supportive, family-run business that values its employees.
- Opportunity to grow and develop within the estate agency industry.
- Competitive salary and benefits package.
- A positive working environment where you can make a real difference.
- 5 optional unpaid rest days, with additional flexibility for unpaid time off where feasible.
- Employee workplace pension scheme.
- Regular employer funded team building activities.
- 22 days annual leave plus bank holidays.
- Uncapped team-based bonus structure with no pressure.
- Additional uncapped individual employee sale completion referral bonus program.
- Long weekends off during bank holidays.
- Rotational half day of work during the Christmas period, paid as a full day, plus a day off in lieu.
- No individual target-driven pressure.
- Half a day off in exchange for working on a Saturday, the following week.
- Annual team Christmas party.
- Out of office team social events.
- Business related mileage re-reimbursed
Pay: From £26,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Work Location: In person
