Job Description of Shop Assistant
As a shop assistant, you will be responsible for assisting the Shop Manager with daily tasks. This includes helping customers with their order, taking customer phone calls, and assisting the Shop Manager in the shop.
Responsibilities will include but not be limited to:
- Receiving, unpacking and arranging new shipments from suppliers and vendors
- Arranging and labelling goods in the display shelves
- Assisting customers in finding the products they’re looking for.
- Processing customer payments at the checkout point/till
- Addressing customer complaints and inquiries
- Providing shopping advice and recommendations to customers
- Cleaning and rearranging the store after hours
- Collaborating with other team members to keep the sales floor area clean and organised at all times.
Skills and Experience
- Previous experience in the similar role is preferred.
- Be able to maintain a positive attitude towards colleagues and customers.
- A keen eye for detail and accuracy.
- A strong team player.
- Strong problem-solving abilities.
- Mandarin or Cantonese speaking (preferred)
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to handle stock replenishment and maintain store presentation
- Reliable, punctual and hardworking
You will enjoy working in a fast-paced environment and have excellent customer handling skills. Full-time and part-time positions are available and will include essential weekend work.
Location:
- 46 Garratt Ln, Southside Shopping Centre, London SW18 4TF
Job Type: Full-time
Benefits:
- Company pension
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Mandarin/Cantonese (preferred)
- Japanese/Korean (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Store discount
Education:
- GCSE or equivalent (preferred)
Work Location: In person
