Optical Assistant / Reception duties ,Optical Advisor4–5 days per week | Chichester
We are looking for an experienced and confident Optical Assistant to join our successful independent practice in the heart of historic Chichester.
We are a small but busy practice offering both NHS and private eye care, with 30-minute and 1-hour testing times in a calm, patient-focused environment.
Our ethos is simple: to provide exceptional eye care, high-quality products, competitive high-street prices, and a genuinely welcoming experience for every patient.
We stock a wide range of frames to suit all styles, including MOSCOT, Etnia Barcelona, SALT, Eco, MODO, Ray-Ban, Tiffany & Co., and more.
Role & Responsibilities
- Deliver a consistently high level of patient care and customer experience
- Carry out pre-screening tests (OCT, visual fields, etc.)
- Confidently assist with frame styling and lens dispensing
- Support patients throughout their journey, from booking to collection
- Accurately process orders and maintain patient records
- Support the smooth day-to-day running of the practice
- Maintain and merchandise stock, including new ranges
- Assist with social media and general administration
- Maintain high standards of presentation throughout the practice
About You
- Previous optical experience essential
- Confident, proactive, and reliable
- Strong communication and organisational skills
- A genuine passion for patient care and retail
Salary & Benefits
- £20,500– £29,500 (pro rata, depending on experience)
- 28 days holiday (pro rata)
- Pension scheme
- Paid birthday off
- Staff, friends & family discounts
- Flexible weekend working
If this sounds like the opportunity for you, please do get in touch.
Job Types: Full-time, Part-time
Pay: £21,500.00-£29,500.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Application question(s):
- How many days a week are you looking to work?
Are you available to work weekends?
How much notice do you need to give to your current employers?
Which social media platforms are you confident in working with?
Thank you so much for taking the time to answer these questions.
Many thanks, Helen
Experience:
- Customer service: 1 year (preferred)
- Optical: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
