Company Overview
Age UK Enfield is dedicated to enhancing the quality of life for older adults through compassionate support, innovative care solutions, and community engagement. Our mission is to ensure that everyone can love later life, guided by our core values of respect, dignity, and excellence in elder care.
About the Role
We’re looking for an experienced and values‑driven Home Care Manager (Registered Manager) to lead our CQC regulated Home Care Service. You’ll ensure safe, high‑quality, person‑centred care while driving strong governance, compliance, and continuous improvement.
Key Responsibilities
Service Delivery & Regulatory Compliance
- Lead the Home Care Service to meet all CQC standards and regulatory requirements.
- Ensure safe, high‑quality, person‑centred care with strong governance and compliance systems.
- Oversee incident reporting, safeguarding, and quality improvements, including review of out‑of‑hours activity.
Staff Management & Workforce Governance
- Provide day‑to‑day leadership, supervision, and support to the Home Care team.
- Manage recruitment, induction, training, and ongoing staff development.
- Identify performance issues early and work with the HR Advisor on any formal HR processes.
Quality Assurance, Monitoring & Evaluation
- Lead audits, compliance checks, and continuous improvement plans.
- Ensure care plans, risk assessments, and reviews are accurate and up to date.
- Analyse performance data and feedback to drive service quality.
External Partnerships & Communication
- Build strong relationships with health professionals, commissioners, and safeguarding teams.
- Communicate effectively with clients and families to ensure needs and preferences are met.
- Support smooth referrals and integrated working with community services.
- Lead the ongoing delivery of a proactive marketing approach for the Homecare service, strengthening local visibility and increasing referrals and enquiries.
Training, Development & Professional Standards
- Maintain up‑to‑date knowledge of legislation, best practice, and CQC expectations.
- Promote a learning culture and ensure staff complete mandatory and refresher training.
- Participate in supervision, appraisal, and service development.
About you
If you are interested, and believe you meet the below criteria, please visit the Age UK Enfield careers website for an application form. We will not be accepting CVs.
You are values‑driven, calm under pressure and confident working independently. You understand how to balance compassionate care with safe, well‑governed service delivery.
You will have:
- Level 5 Leadership in Health & Social Care (or willingness to work towards it).
- Strong understanding of CQC standards, safeguarding, and regulatory frameworks
- Leadership experience in domiciliary or regulated adult social care.
- Skilled in managing assessments, care plans, safeguarding, and quality processes.
- Strong grasp of CQC KLOEs, governance, risk, and quality assurance.
- Understanding of health & safety, infection control, and information governance.
- Excellent communication and organisational skills.
- Compassionate, professional, resilient, and committed to high‑quality care.
- Reflective, accountable, and confident in decision‑making.
- Enhanced DBS and ability to travel locally.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
How to apply: Please visit the Age UK Enfield website to download the application form.
Important: We are not accepting CVs only.
Closing date for applications: 30th June 2026
Pay: £35,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
Ability to commute/relocate:
- London EN3 5EF: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
