OverallPurpose
The Business Ethics& Integrity Manager is responsible for designing, implementing, andoverseeing the organisations ethics, integrity, and conduct framework. Therole ensures the organisation operates in line with legal requirements,internal policies, and recognised ethical standards, and fosters a strong speakupculture based on trust, transparency, and accountability.
Key Relationships
Internal:Get Living Executive team, various internal departments including Legal,Finance, HR, Risk, Operations, Health & Safety and Corporate Affairs teams .
External: The Board of T3, a For-Profit Registered Provider controlled bythe same investors as Get Living, and, where required, local authorities, theGLA, the Regulator of Social Housing, the Housing Ombudsman, Local authorities,etc.
KeyResponsibilities
Business Ethics& Integrity Framework
- Develop, implement, and maintain the organisations ethics and integrity programme, including codes of conduct, policies, and standards covering areas including but not limited to Anti-Money Laundering, Fraud Prevention, Whistleblowing and Complaints Handling.
- Lead periodic reviews of ethics-related policies to ensure alignment with legal, regulatory, and best-practice standards.
- Embed compliance into business processes and organisational culture.
RegulatoryCompliance & Interpretation
- Stayabreast of all relevant legislations, regulatory developments, and industrybest practices, particularly those impacting housing, property management, andregistered providers.
- Interpretand translate complex regulations into practical advice and guidance forinternal teams, ensuring accurate and timely implementation.
- Supportthe business in implementing new regulatory or legal requirements, mitigatingrisk and maintaining full compliance.
- Providingad hoc support and guidance across the organisation on Compliance topics tocreate a culture of compliance at the client
- Provideadvice on PEPs and sanctions as required.
- Assistingwith submissions of suspicious activity reports to the National Crime Agency.
SpeakUp andInvestigations
- Own and oversee the organisations whistleblowing framework,including reporting channels and case governance, while partnering with HR,Legal, and other functions on investigation and resolution
- Be involved in investigations into alleged breaches of the code ofconduct, ethics policies, or integrity standards.
- Ensure investigations are fair, confidential, timely, andcompliant with applicable laws and internal procedures.
- Provide clear recommendations and lessons learned followinginvestigations.
Risk Assessment& Monitoring
- Identify and assess compliance, ethics and integrity risks acrossthe organisation.
- Monitor trends, data, and metrics related to misconduct, conflictsof interest, and ethical concerns.
- Report regularly on compliance, ethics and integrity matters tosenior management and relevant committees or boards.
Training &Awareness
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Design and deliver compliance, ethics and integrity training for employees, management, and the board.
This is the foundation layer:
- Code of Conduct (whats expected, real scenarios)
- Speak-up / whistleblowing and non-retaliation
- Conflicts of interest
- Anti-bribery and corruption
- Data protection and confidentiality in partnership with HR, Legaland IT
- Promote awareness of ethical standards, expected behaviours, andreporting mechanisms.
- Act as a trusted advisor to employees and leaders on ethicaldilemmas and conduct-related queries.
StakeholderEngagement
- Work closely with Legal, Finance, HR, Risk, Operations, Health & Safety and Corporate Affairs teams.
- Support leadership in modelling ethical behaviour and reinforcing a culture of integrity.
- Engagewith the Board of T3, a For-Profit Registered Provider controlled by the sameinvestors as Get Living, to ensure that T3s operations remain fully compliant.
- Where required, serve as key point of contact for local authorities, the GLA, the Regulator of Social Housing, the Housing Ombudsman, Local authorities, etc.
Skills &Experience
Essential
- Significant experience in ethics, compliance, legal, risk, orinvestigations roles.
- Proven experience in ethics frameworks, conduct risk,whistleblowing standards, compliance, investigations, or a related area.
- Experience handling sensitive and confidential matters in acomplex environment
- Excellent judgment, integrity, and ability to influence at alllevels of the organisation.
- Experience conducting audits, preparing reports, and implementingcorrective action plans.
- Strong written and verbal communication skills, with the abilityto clearly convey complex information to a wide range of internal and externalstakeholders.
- Ability to design and deliver effective training to supportunderstanding and awareness across the organisation
Desirable
- Experience in the regulated housing sector or property management.
- Experience of implementing anti-money laundering procedures andpolicies.
- Experience in SAR preparation
- Prior exposure tosanctions and PEPs screening
Qualifications
- Degree in Law, Business, Finance, or a related field
- Relevant professional certification in ethics, compliance, risk,or audit (desirable)
Behavioural competencies
- Upholdsstrong ethical principles and earns credibility through consistent integrity.
- Operateswith independence and resilience, navigating ambiguity and pressure withconfidence.
- Appliesa pragmatic, solution-driven mindset, aligned with business priorities andcultural awareness.
- Challengesbehaviours constructively, with confidence, tact, and respect.
- Fosterseffective collaboration, building strong relationships across teams andorganisational levels.
- Activelyshares expertise and supports the achievement of wider organisationalobjectives.
Note- this is a summary of the main duties of this position. The Company reservesthe right to require the role-holder to undertake such additional tasks orduties as may be within their capabilities and abide by all reasonable rulesand instructions given by the Company.
Get LivingValues
Actively champion our company values.
Respect Helpsbuild trust and stronger relationships
Integrity Acting with honesty and accountability
Togetherness Strengthens teamworkand helps us face challenges side by side
Excellence Inspiresus to push boundaries and deliver outstanding results
Innovation Beadaptable to evolve in a changing world
Note-this is a summary of the main duties of this position. The Company reserves theright to require the role-holder to undertake such additional tasks or dutiesas may be within their capabilities and abide by all reasonable rules andinstructions given by the Company.
Get Living Commitment
Diversity & Inclusion
Weare committed to creating a diverse environment and are proud to be an equalopportunity employer. All qualified applicants will receive consideration foremployment without regard to race, colour, religion, gender, gender identity orexpression, sexual orientation, national origin, genetics, disability, age, orveteran status.
Health and Safety
GetLiving is responsible for providing a safe and healthy environment for allemployees, residents, commercial occupiers, service providers, and visitors whomay be affected by its undertakings across its portfolio.
Weare committed to continual improvement of performance, recognising theimportance of investing in the health and welfare of our Employees by providinga physical and social working environment which is conducive to maintaining ahealthy, fit and highly motivated workforce.
Weencourage a positive health and safety culture by actively promotingoccupational health and safety through the provision of information, training,instruction and supervision. Through ongoing consultation with employees,partners and suppliers everyone is enthusiastically involved in managing riskand ensuring that our sites are a safe place to live, work and visit.
ESG Get Living iscommitted to leading and promoting ESG initiatives as well as identifying waysto improve sustainability goals.
