Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice on a part-time basis, with the possibility of permanent or contractual employment. The ideal candidate will be the welcoming face of our clinic, responsible for managing patient appointments, handling administrative tasks, and ensuring smooth daily operations. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a professional healthcare environment. Applicants should possess strong organisational skills, attention to detail, and a positive attitude towards patient care.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Manage appointment scheduling and cancellations efficiently
- Handle patient check-in and check-out processes accurately
- Maintain accurate and up-to-date patient records in compliance with data protection regulations
- Answer phone calls promptly, providing information or directing calls as appropriate
- Manage correspondence, including emails and postal mail
- Assist with administrative duties such as filing, data entry, and billing procedures
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Support the dental team with ad-hoc administrative tasks as required
Experience
- Previous office or administrative experience is preferred
- Experience working in a healthcare or dental setting is advantageous but not essential
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as MS Office (Word, Excel) and practice management systems is desirable
- Ability to work independently and as part of a team in a fast-paced environment
This role provides an opportunity to be part of a dedicated dental team committed to delivering high-quality patient care. The successful candidate will play a vital role in ensuring the smooth operation of our practice while enjoying a supportive work environment.
Benefits:
- Free parking
- On-site parking
Application question(s):
- Are you available to start this week?
- Are you able to interview on Tuesday or Wednesday?
Experience:
- Receptionist: 1 year (required)
- Dental receptionist: 1 year (preferred)
Work Location: In person