Contracts Manager Vacancy
Farnborough, Guildford and surrounding areas
Location: Travel to Farnborough, Guildford and surrounding areas & other customer sites as necessary with frequent contact at Head Office in Wokingham
Salary: Total package circa £32,000 per annum. Company vehicle or mileage allowance, commission opportunities, on target revenue bonus.
Hours: 37.5 hours per week at times required to service customer sites
Job Type: Permanent
Company: Rapid Commercial Cleaning Services Ltd
Who we are:
Rapid Commercial Cleaning Services Ltd is a friendly, well‑established business delivering top‑quality cleaning solutions since 1999. With a strong focus on outstanding customer service and excellent value, we have grown steadily year after year. Today, we support around 400 customers across southern England, including schools, offices, medical centres, and leisure facilities.
Despite our growth, we remain committed to a personal approach, ensuring every customer receives a reliable, high‑quality service tailored to their needs.
Why work for us:
Take a look at www.rapidclean.co.uk/cleaning-jobs, or visit us on LinkedIn for the latest news, celebrations and updates: https://www.linkedin.com/company/rapid-commercial-cleaning-services
The role:
Reporting to one of our Operations Managers, you will oversee the day‑to‑day management of 30–40 customer sites across Farnborough, Guildford and surrounding areas. You will supervise approximately 40–60 part‑time cleaning staff, lead recruitment and training where needed, and carry out regular quality audits with customers.
Your goal is to ensure consistently high cleaning standards, excellent customer care, and engaged, well‑supported site teams.
What you’ll do:
· Conduct regular site audits and follow up on any actions
· Maintain frequent customer contact to ensure satisfaction and resolve issues
· Ensure the highest standards of cleanliness at all sites
· Recruit, train and manage cleaning staff
· Uphold all health and safety requirements
· Communicate regularly with site teams regarding site-specific needs
· Plan, deliver and monitor ongoing training for operatives
· Provide performance feedback and proactively address concerns
· Monitor stock levels and ensure adequate supplies of materials and consumables
· Ensure sites are fully staffed, including arranging holiday and absence cover
· Submit fortnightly pay sheets and complete other admin tasks such as holiday forms and payroll updates
· Carry out any other duties as directed by the Operations Manager
· Attend regular meetings with the Operations Manager and Head of Operations at our Wokingham head office
You are:
· Practical, hands‑on and able to balance people management with commercial awareness
· Proactive, logical and forward‑thinking
· Flexible with working hours
· Experienced within the cleaning industry
· Highly motivated with a strong commitment to customer service
· Self‑driven and able to take ownership of tasks
· An excellent communicator
· Supportive and effective when managing teams
What you’ll need:
· Experience in the cleaning sector (essential)
· Experience managing a team
· A valid UK driver’s license, satisfactory references and right to work in the UK
What we’ll give you:
· A company vehicle or mileage allowance
· A company mobile phone
· A company iPad
· Commission opportunities on new customer consumable orders
· Monthly bonuses based on area revenue
· Up to 27 days’ annual leave (depending on length of service)
· A NEST pension scheme
· Opportunities for ongoing personal development
· Company social events
· Employee perks and rewards
· An inclusive, equal‑opportunities workplace where diversity is welcomed and valued
How to Apply:
Applications are accepted only when accompanied by a CV. Due to high levels of interest, we may not be able to respond to all applicants individually. If you have not heard from us within 2 weeks, your application for this role has been unsuccessful on this occasion.
Pay: Up to £32,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company car
- Company events
- Flexitime
- Free parking
- On-site parking
- Work from home
Experience:
- cleaning management: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
