Regional Administrator - Part Time - Armagh
Hours
- Part-time, 21 hours per week
The role of Regional Administrator:
- Act as the first point of contact, responding to phone calls, emails, and online enquiries
- Assess client needs and coordinate access to appropriate support services
- Allocate clients to trained volunteers and manage client records accurately and confidentially
- Prepare and issue client correspondence and service documentation
- Support the induction, coordination, and ongoing administration of volunteers
- Maintain accurate records across systems in line with GDPR requirements
- Assist with safeguarding processes, health and safety checks, and office administration
- Process basic financial administration including expenses and donations
- Support local events, reporting, and wider team activities as required
The ideal Regional Administrator:
- Highly organised with strong administrative and communication skills
- Confident handling sensitive information with empathy and professionalism
- Comfortable working with databases and record management systems
- Able to work collaboratively with staff and volunteers in a values-driven environment
- Committed to equality, diversity, and inclusion
This is a part-time role supporting bereavement services across Northern Ireland, working alongside staff and volunteers to help people through one of the most challenging times in their lives.
