Job Title: Control Room / Operations Support Officer
Location: Wetherby, West Yorkshire (Head Office – outskirts of Wetherby)
Pay: From £13.61 per hour
Job Type: Full-time, Permanent
Shift Pattern: 4 on / 4 off (Days & Nights)
About Triton Security & Facilities Management Ltd
Triton Security & Facilities Management Ltd is proud to operate within the top 10% of SIA Approved Contractor Scheme (ACS) companies in the UK. We hold industry-recognised accreditations including CHAS, SafeContractor, and Contractor Plus, reflecting our commitment to high standards, safety, and professionalism.
We are currently seeking a motivated and reliable individual to join our team at our Head Office near Wetherby, supporting key operational functions. This is an excellent opportunity to build a long-term career within a reputable and growing security company.
Previous experience is desirable but not essential, as full training will be provided to the right candidate.
Core Skills & Competencies
- Work well within teams and a wide range of people
- Be able to work to given timelines
- Excellent written and verbal communication skills
- Be proactive as well as reactive when required
- Ability to motivate and inspire team members
- Be well presented with a professional manner
- Have a persuasive and diplomatic nature
- Problem analysis and problem-solving
- Be able to respond well to pressure
- C247 operating system experience (Training provided)
- Willing to expand knowledge and further training in Fire Safety to support the business growth in the industry
Duties include:
Waking Watch
- Conduct video and voice calls with fire wardens across multiple client sites
- Communicate professionally via telephone, video calls, and email
- Complete clear and detailed handovers to ensure smooth business continuity
- Complete detailed concern and incident reports, sending over to clients and their support teams.
- Ensuring all staff and sites are compliant with NFCC guidance
Security
- Liaise on a daily basis with staff + the client and operational management teams.
- Support the fulfilment of the contracted/business objectives, through the range of duty assignments which will involve security and support duties.
- To operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation.
- To perform ad hoc duties as directed.
Job Type: Full-time
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Shift pattern to be discussed
Ability to commute/relocate:
- Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA (required)
- Driving Licence (required)
Work Location: In person
If you’re reliable, professional, and looking to start or develop a career in the security industry, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: From £13.61 per hour
Benefits:
Work Location: In person
