Do you have an eye for detail and a passion for delivering seamless digital learning experiences?
We're looking for a Programme Maintenance Designer to play a vital role in ensuring our programmes run smoothly, accurately, and compliantly across our digital platforms. You'll be central to maintaining high-quality learner journeys-ensuring every module, resource, and data point is exactly where it should be.
This is a fantastic opportunity to join a collaborative, forward-thinking team where your work directly impacts learner success and Programme quality.
Salary: Up to £32,000.00 dependent on experience
Hours: 36.5 hours a week - Monday to Friday
Please note although this is a remote based role you will need to be based in the U.K for GDPR purposes.
What You'll Be Doing
As a Programme Maintenance Designer, you'll combine technical precision, organisation, and collaboration to keep our programmes operating at their best:
Programme & Platform Management
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Build and maintain programme structures on our learning platform (Bud)
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Upload and publish engaging digital modules and content
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Conduct thorough testing to ensure a seamless learner experience
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Implement updates to keep programmes compliant with regulatory and funding requirements
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Manage additional platforms and content repositories to ensure consistency across systems
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Support system improvements and enhancements with product teams
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Handle and prioritise requests through Jira in line with SLAs
Data & Accuracy
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Maintain accurate programme data across Salesforce and internal systems
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Update curriculum price lists and ensure information consistency
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Ensure full compliance with GDPR and data protection standards
Quality Assurance
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Review and prioritise maintenance requests based on impact
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Apply fixes and validate changes before release
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Collaborate on reporting and continuous improvement initiatives
Collaboration
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Work closely with Curriculum, Product, and Digital teams
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Build strong relationships with stakeholders across the business
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Contribute to a culture of continuous improvement and problem-solving
What We're Looking For
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Exceptional attention to detail and organisational skills
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Strong communication and collaboration abilities
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Ability to manage multiple priorities and meet deadlines
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Comfortable working in a remote, team-based environment
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Experience in programme administration or digital content management
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Familiarity with learning platforms (e.g. Bud or similar LMS)
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Understanding of curriculum delivery or learning technologies (advantageous)
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Experience working with data systems (e.g. Salesforce)
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Strong IT skills, including MS Office
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Quality assurance experience (desirable)
We have a number of benefits available including;
. 21 days annual leave - increasing with length of service and a holiday purchase scheme
. 3 Knovia days for our Operational December Closure and 8 Public Bank Holidays
. Up to 3 days of paid volunteering leave and corporate conscience initiatives
. Birthday off as our gift to you
. Perkbox - a suite of lifestyle benefits and wellness tools
. Recognition and long service awards to celebrate our colleagues'
. Discretionary annual bonus based on performance
. 4pm finish on a Friday
. CPD and training opportunities
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.
Knovia is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.
We will be reviewing applicants for this role on a regular basis, therefore the vacancy may close earlier than anticipated so please apply early to avoid missing out!
