Job Overview
As a Front of House Team Member, you will be the face of our establishment, providing exceptional service to our guests while ensuring a welcoming and efficient dining experience. Your role will involve engaging with customers, taking orders, and assisting in various front-of-house operations. We are looking for enthusiastic individuals who thrive in a fast-paced environment and have a passion for hospitality.
Duties
- Greet guests warmly and ensure they feel welcomed upon arrival.
- Take customer orders accurately and efficiently, providing recommendations when appropriate.
- Serve food and beverages in a timely manner, ensuring high standards of presentation.
- Adhere to food safety regulations and hygiene standards at all times.
- Handle guest inquiries and complaints with professionalism, ensuring customer satisfaction.
- Upsell menu items to enhance the guest experience and increase sales.
- Collaborate with kitchen staff to ensure smooth service flow during busy periods.
- Manage time effectively to prioritise tasks during peak hours.
Skills
- Proven experience in hospitality or restaurant settings is preferred.
- Strong knowledge of food safety practices and regulations.
- Basic math skills for handling transactions and managing orders.
- Experience in serving or culinary roles is advantageous.
- Excellent time management skills to handle multiple tasks efficiently.
- Strong guest service skills with the ability to engage positively with customers.
- Ability to upsell menu items effectively to enhance guest satisfaction.
- A team player who can work collaboratively in a busy environment. Join our team as a Front of House Team Member and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Permanent
Pay: £8.00-£12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
