About the Company
This vacancy is for a leading solar installation company delivering renewable energy projects across the United Kingdom. As our workforce continues to grow and diversify, we are seeking a dedicated Translator / Operative Support Coordinator to facilitate effective communication between the business and our multilingual workforce, ensuring projects are delivered safely, efficiently, and on schedule.
Role Overview
The Translator & Workforce Coordinator must be fluent in Bulgarian, other languages will be an advantage, and will play a vital role in supporting both site-based operatives and management teams by providing translation services and administrative support. The successful candidate will act as a key point of contact for non-English-speaking operatives, helping to overcome language barriers and ensuring compliance with company processes and project requirements.
The role is primarily remote; however, occasional travel to project sites across the UK will be required to support operational activities and workforce engagement.
Key Responsibilities
Translation and Communication
- Provide accurate verbal and written translation services between operatives and management teams and ensuring where required issues are escalated as per internal process.
- Act as a translator during site inductions, toolbox talks, meetings, welfare discussions, and disciplinary or performance-related conversations where required.
- Facilitate clear communication between operatives, Site Supervisors, Project Managers, and office-based teams.
- Translate company documentation, notices, policies, and procedures as required.
Operative Support
- Assist operatives with setting up UK bank accounts and understanding banking requirements.
- Support operatives with accommodation, welfare matters, and other practical requirements associated with working on UK projects.
- Assist with holiday requests, leave management, and related workforce administration.
- Support new starters through onboarding processes and ensure they understand company expectations and procedures.
- Help operatives understand company policies, site rules, and health and safety requirements.
Project Coordination
- Liaise with Site Supervisors, Site Managers, and Project Managers to understand workforce requirements and project priorities.
- Ensure information is communicated effectively to operatives to support the timely delivery of projects in line with project programmes.
- Assist in resolving communication issues that may impact productivity, quality, or project delivery.
- Attend project sites when required to provide on-site translation and workforce support.
Administrative Support
- Assist operatives with the submission of CIS invoices and related documentation where required.
- Maintain accurate records of workforce documentation and communications.
- Support the collection and submission of timesheets, invoices, and other project-related paperwork.
- Ensure confidentiality and compliance when handling personal and company information.
Essential Requirements:
- Fluent spoken and written English.
- Fluent spoken and written Bulgarian
- Based in the United Kingdom with the ability to travel to project sites when required.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities.
- Competent in Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to work independently and manage multiple priorities.
Desirable Requirements
- Experience supporting a multilingual workforce.
- Additional language skills would be advantageous.
- UK Driving Licence advantageous
Personal Attributes
- Professional, approachable, and trustworthy.
- Strong problem-solving abilities.
- Ability to build positive working relationships with operatives and management.
- Flexible and willing to respond to changing business requirements.
- Able to maintain confidentiality and handle sensitive matters professionally.
What We Offer
- Opportunity to work within a growing renewable energy business.
- Flexible, primarily remote working arrangement.
- Competitive salary (dependent on experience).
- Travel expenses reimbursed for business-related site visits.
Our company is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds who can contribute to supporting our diverse workforce and delivering renewable energy projects across the UK.
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Work from home
Work Location: Remote
