Birmingham, England, GB
To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Claims Handler to join our dynamic Claims team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Claims Handlers, you’ll be providing administration, progression and advocacy on our clients claims. This will include providing advice to clients on policy coverage, supporting the overall claims process, issuing and administering claims notifications, negotiating settlement and managing claims from end to end with insurers and appointed representatives.
We’re looking for someone with:
- Good communication – able to communicate with internal and external stakeholders at all levels face to face, over the telephone and in writing
- High level of interpersonal skills – ability to build successful, mutually beneficial business relationships at all levels
- Planning, organisational and time management skills
- Strong negotiation skills
- Excellent attention to detail
- A minimum of 2 years’ experience in managing predominantly Motor with other general Insurance claims an advantage
- Experience of working in a Commercial Insurance setting
- Ideally at least 2 years’ experience in managing commercial general insurance claims
Using these skills, you’ll be:
- Dealing with incoming enquiries from clients, insurers and other third parties in a professional and timely manner
- Managing client’s claims including advice on cover and indemnity
- Managing the First Notification of Loss process fast and efficiently to mitigate losses and reduce potential leakage
- Actively monitoring progr
