Job Overview:
UK drivers licence and car essential due to rural areas covered.
Home Instead is a franchise business, with 250 UK offices run as limited companies, by individual owners. The Tunbridge wells office has been established for Approximately 14 years.
We are committed to delivering excellence in the health and social care sector. Our team thrives on collaboration, innovation, and operational efficiency, ensuring that every process runs smoothly and contributes to our growth and success. We are rated outstanding with CQC (Care Quality Commission) which we aim to uphold.
The Role:
We are looking for an Operations Support to join our team. This role is focused on providing administrative and operational assistance to ensure the smooth functioning of day-to-day operations. The ideal candidate is organised, proactive, and able to manage multiple tasks effectively, with background knowledge of the care sector. This is a support role designed to assist the Registered Care Manager and Owner with administration, reporting, coordination, and operational organisation, and does not include direct line management responsibilities.
Key Responsibilities:
· Governance reporting
· KPI reporting
· Business continuity planning
· Action tracking
· HR process assistance
· Networking
· Referral partnership
· Growth initiatives
· Weekly reports to owner
· Audit preparation in conjunction with RCM & owner
· Operational improvement projects & Business development ‘where directed’
· Preparation of staff contracts
Pay: From £18.00 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
