We are seeking a high-impact Quality Manager to lead our manufacturing quality function and drive a step-change in performance. This is a pivotal role where you will go beyond compliance—acting as the architect of a “Zero Defect” culture, embedding quality at every stage of the production lifecycle, from supplier intake through to final customer delivery.
You will lead a dedicated quality team while working cross-functionally with production, engineering, and supply chain to ensure operational excellence and customer satisfaction.
You'll be joining our X-ray Division based in Royston, where we focus on designing and building advanced X-ray inspection systems used in food, beverage and pharmaceutical industries to help detect contaminants and ensure product quality.
What You'll Do
- Manage, develop, and inspire a team of Quality Technicians and a Quality Specialist.
- Act as a primary driver for improvement, evolving the company culture from "compliance-focused" to a "Zero Defect" mindset.
- Assist in the cultural deployment of the SQDCP (Safety, Quality, Delivery, Cost, People) process to ensure quality is a pillar of daily operational performance.
- Proactively challenge existing quality controls to improve their effectiveness and the robustness of their deployment.
- Work alongside operations staff to establish rigorous procedures, standards, and systems of work.
- Ensure all machines and sub-modules consistently meet defined quality standards before and during production.
- Lead the organisation in tracking internal Quality issues, ensuring exemplary and timely documentation via SAP Quality Notifications.
- Identify process improvements and implement preventive actions to mitigate risks before they impact the customer.
- Provide high-level reports articulating trends, performance levels, and the progress of strategic quality initiatives.
What You Need to Succeed
- Proven experience in Quality Management with a strong track record of managing direct reports in a manufacturing environment
- Experience with SAP/SharePoint/Data analysis would be advantageous
- Expert knowledge of 3rd party audit requirements (e.g., ISO 9001/14001) and internal audit techniques (Blitz/Tear Down)
- Understanding of formal problem-solving tools (8D, 5-Why, Fishbone) and Lean methodologies
- Strong interpersonal skills and the ability to influence at all levels
Our Offer to You
- Comprehensive benefits – including annual bonus scheme, 25 days annual leave + bank holidays
- Strong Work-Life Balance – enhanced policies, focus on employee wellbeing, employee engagement events, early finish on Fridays
- Global Exposure – work with international stakeholders and teams across METTLER TOLEDO's global network
- Inclusive Culture – thrive in an environment that values authenticity, diversity, and inclusion.
- Career Progression – learn from industry experts, enhance existing skills, benefit from our commitment to training and development.
Choose what you do with your skills and apply now to be part of a team that engineers solutions for a better, safer world.
Pay: Up to £55,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Work authorisation:
- United Kingdom (required)
Work Location: In person